This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1996 Ford Windstar. Consumer requests a refund for money spent on repairs as a result of the problem described in a recall the consumer stated the vehicle had a brake fluid leak which damaged the ABS module, closkspring and caused the cruise control not to work. The consumer stated in mid-late December she and her husband began to experience problems with braking and the ABS light would come on and go off at random. Braking was sometimes interrupted by a shuddering which delayed the action of the brake after the brake pedal was depressed, as if the ABS did not want the brake to engage. This happened during normal braking as well as a quick press of the brake pedal, but in either case the braking was prolonged. The consumer stated the dealer repaired the problem with a kit and she was reassured the brake leak was fixed and there should be no more problems and there was nothing wrong with the action of the brakes. Several days later, the consumer and her husband experienced the shuddering again while driving 65 mph. The consumers husband decided to purchase an ABS module from an online dealer. The consumer took the vehicle to the dealer, who agreed to install the part. The problem with the ABS light and shuddering has been resolved. When the consumer received the recall notice, he went to the dealership with the receipts from the repair, but was told his vehicle was not one of the years covered for a refund of previous repairs.
The contact owns a 1996 Ford Windstar. Two years ago around June 7 2003 while driving the van all weekend, when they got out of the van and walked into a store, were not into the store for 10 minutes and someone said that the vehicle on fire. Had problems with ABS light coming on, and they tried to have this fixed. Were not successful in getting this fixed. The vehicle was totaled, and the insurance company covered it. She believed the problem was from the deactivation of cruise control switch. The fire started under the hood.
The computer that controls the ABS malfunctioned, resulting in the anti lock brakes not engaging when vehicle was being driven on ice or snow. Dealership was contacted.
While traveling on the interstate, check engine light appears on dashboard, and vehicle was leaking antfreeze. Dealership is aware of problem. Dealer found head gasket had blown, replaced head gasket and thermostat, on several occasions the air conditioning leaks, brakes making grinding sound, dealer found anti-lock sensor failed, rear fender is rusted on passenger side.
A D V E R T I S E M E N T S
- Meadville, PA, USA