This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Windstar. The contact stated that the vehicle was taken in for a state inspection and she was informed that the engine cradle was cracked and the vehicle would not pass the inspection. The contact stated that there were no other existing failures. The vehicle was previously repaired under NHTSA campaign id number: 11V030000 (structure: Frame and members: Underbody shields), but the dealer only replaced the brackets, which caused the cradle to crack. The failure and current mileages were 171,000.
My son was driving on the highway. While driving at 40 miles per hour the back axel fractured. This resulted in him crashing into the center cement devider as well as the from left control arm breaking as well. He had to go to the hospital and get checked out. It is a shame that I have to find out about this recall through my insurer.
The contact owns a 2000 Ford Windstar. The contact stated that she received the recall notice associated with NHTSA campaign id number 11V030000 (structure: Frame and members:underbody shields). After taking the vehicle in for repair, the owner noticed that the sub-frame continued to rot away. The vehicle was taken to another dealer and the contact was informed that the vehicle should not have been repaired by the original dealer. The dealer stated that the vehicle was beyond repair and offered to buy it back. The manufacturer was notified and they offered no assistance. The failure and current mileages were approximately 111,000.
The contact owns a 2000 Ford Windstar. The contact stated that after taking the vehicle to an independent mechanic for routine inspection, the mechanic advised him that the sub-frame was completely rusted. The vehicle was previously repaired under NHTSA campaign id number 11V030000 (structure: Frame and members:underbody shields) but the mechanic advised the contact that the recall remedy did not solve the issue. The manufacturer was later contacted and they offered no assistance. The failure and the current mileages were approximately 101,000.
I have a 2000 Ford Windstar LX that my wife and 5 kids use locally the van has only 116,000 on it my mechanic said this upcoming March he would not be able to inspect the vehicle due to the rot and corrosion I brought it to poughkeepsie Ford for sub frame inspection recall they said the rest is not their problem I did research on this matter on the web it is noted that many consumers were refunded up to $3000 or they could use that toward another vehicle purchase which is what I wanted to do what can I do now I have until marc than I have no transportation this is not fare a 2000 Windstar should last longer like other vehicles.
- Hyde Park , NY, USA
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The contact owns a 2000 Ford Windstar. The contact stated after having the vehicle repaired for recall NHTSA campaign id number: 10V385000 (suspension:rear:axle:non-powered axle assembly) and recall NHTSA campaign id number: 11V030000 (structure: Frame and members:under body shields), she was unable to drive the vehicle since the brackets and bolts hang so low which caused it to get stuck when driving over a pot hole or on train tracks. The contact stated that the repairs only serve as a band aid and failed to remedy the problem. The vehicle was taken to a local mechanic who stated the vehicle was unsafe to drive since the sub frame was extremely compromised and needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 158,013. Rvk
Recall # id 10S13 rear axle inspection and axel on Windstar 2001 my husband first noticed the rear axel cracked in two pieces and took the car to our mechanic who verified the cracks and he said he never received a notice of recall on the Windstar. We received notice in October an car was due for inspection in November. The Ford dealer said it was a safety problem and we could not drive the car off the lot. Dealer said it could take three to four months to get the part and repair the Windstar. We are still waiting for the rear axel to be repaired and Ford was aware of the problem in 2002 and failure to recall earlier they still do not have parts for the Windstar. With a safety concern why the inspection stations were not aware of the recalls on the Windstar and drivers like me were driving a cracked rear axel unknown period of time.
Hi..on January 25,2010, I was driving my 2000 Ford Windstar when I received a flat tire on my right rear wheel. Aaa came out to repair flat and when the tech was finished he showed me the cause of the flat. The rear axle was rusted and broken, causing the wheels to tow inward and make the tire rub on the car body, causing a blow out. I took the car to the dealer, kelly Ford, of melbourne, Florida. I requested a recall check and was told that there was no information on this failure at this time. The rear axle and the tire were replaced by the Ford dealer on January 28, 2010. My repair bill was $1030. Dollars.. I understand that you are now investigating this problem. I hope this will help..
The main recurring problem with my Windstar has been a leak in the right rear of the cargo area, resulting in damage to the headliner and a body control module that wiped out the lights, turn lights, brake lights, and dome light in the rear of the vehicle. I purchased it in October of 2002 and had issues with this immediately. The dealer I bought the van from replaced the carpet and attempted to seal the liftgate hinge and electrical connector. There was still a leak and I took it back, their response was that I shouldn't take this van to a car wash. I took it to a Mercury dealer and they "fixed" a recall that was supposed to take car of the problem. Despite the effort, it has been leaking for three years and I didn't find out until my wife told me the lights went out. The headliner and carpet were soaked. I also found corrosion on the casing of the body control module, a part that Ford was going to charge me almost $400 for. Not including labor. To make a long story short, I ended up taking it to an independant body shop. It's going to cost us $350 to remove the liftgate and repair the damage to the integrity of the body and correct the leak. I was "lucky" enough to find a body control module for $150 that I'll install myself. $500 is a lot ot spend on something that Ford should have taken care of on the assembly line, especially since this was the subject of recall. There could have been a fire and my wife is disabled. I've owned three Ford products and all have had water leaks. All of these were new or newer vehicles. All of the competing brands I've owned including Fiat, GM, Datsun and Chrysler have never had this problem. The owner of the body shop we took it to pointed out the repairs made by the Mercury dealer had also failed. He also commented that the van might have been in an accident, something that was never disclosed to me at sale.
Pop/loud hitting sound in front end when turning slow and hitting a bump or dip in hi-way. Took to Ford dealership in Nevada, mo. And they said that is it made that way a stop if you hit something that it will not tear up something else...I really don't believe that. Also, dust, coming in all over inside the 2000 Windstar and you litteraly have to roll down the windows to breathe. The automatic sliding doors for passengers in back opens very slow and sometimes wont open without force.
Suspension wallows on this thing. 1998 Windstar I traded in had 82,000 miles and rode more controlled than this and still had all original components. You have to hold on to the armrests to keep in control in your seat. Wife and kids get seasick riding in it. Dealer states it is normal and all of them are that way.
A D V E R T I S E M E N T S
- Hedgesville, WV, USA