Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
82,241 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Windstar accessories - exterior problems

accessories - exterior problem

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2002 Ford Windstar Owner Comments

problem #1

May 282009


  • 82,241 miles


The contact owns a 2002 Ford Windstar. The contact entered her vehicle and noticed thick white smoke inside the entire passenger compartment. The fire department arrived and disconnected the battery. They stated that an electrical fire had occurred. A police report was filed. There were no injuries. The vehicle was inspected by an insurance adjuster, who determined that the rear window wiper motor failed and caused the fire. The vehicle was labeled as destroyed due to the cost to clean the chemicals out of the vehicle, which was more than the vehicle's worth. The vehicle was taken to a local repair shop. The technician stated that the window wiper motor caused the failure. The contact called the manufacturer and her VIN was requested. She was later informed that she needed to call her insurance company for further assistance. The failure mileage was 82,241.

- Erie, PA, USA

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