Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,058 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Windstar windows / windshield problems

windows / windshield problem

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2002 Ford Windstar Owner Comments

problem #4

Jul 142005


  • Automatic transmission
  • miles


During the summer of 2003 while driving one evening, the rear window of my 2002 Ford Windstar shattered (believing it to be caused by hooligans, the police were notified). The rear window was replaced by the dealer-recommended glass installers using the oem recommended parts. Approximately 18-months after replacement of the window, the vehicle was rear-ended necessitating replacement of the entire hatch. This replacement was made by the dealer. This evening (7/14/05), while the vehicle was parked in the garage, the rear window again shattered.

- Portage, MI, USA

problem #3

Nov 042004

Windstar 8-cyl

  • Automatic transmission
  • 29,000 miles
My wife entered the car through the driver door. After starting the car, she heard a loud "pop". then felt a cool breeze and noticed the rear window was mostly gone. A semicircle in the center of the window had blown out. The rear windshield wiper was hanging inside the van. The window had not been cracked or scratched and there was no ice on it. The temperature was around 45 degrees.

- Newton, NJ, USA

problem #2

Jan 212004


  • Automatic transmission
  • 31,234 miles
While waiting at green lightand without any warning rear window shattered.

- Meadville, PA, USA

problem #1

May 132003


  • miles
While opening the drivers side sliding door the consumer heard a popping noise then the rear window shattered. The dealer was notified.

- Highland Mills, NY, USA

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