This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Hyundai Santa Fe. The contact stated that the driver side door failed to lock. The instrument cluster was flashing and the interior lights were illuminated. The door ajar message was displayed. The vehicle was taken to the local dealer where it was diagnosed that door lock assembly needed to be replaced and there was a internal failure. The vehicle was repaired, but the failure persisted. While driving with a young child occupying the passenger side, the rear seat passenger side door opened..The contact stated that she was unable to determine if the doors were locked. The manufacturer was contacted, who provided case number 21433846 but no additional assistance was provided. The failure mileage was approximately 67,000 and 94,000
- Coram, NY, USA
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- Coram, NY, USA