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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
27,150 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Hyundai Santa Fe accessories - exterior problems

accessories - exterior problem

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2013 Hyundai Santa Fe Owner Comments

problem #8

Aug 242016

Santa Fe

  • 61,000 miles


I have a 2013 Hyundai Santa Fe limited. We were driving on highway 85 in North Dakota when the forward section of the panorama roof suddenly and without warning exploded and shattered into thousands of fragments. It sounded like a shotgun blast inside the car. Fortunately, the sunshade was closed at the time so most of the glass fragments were contained. When we stopped and examined the roof, we saw a hole about 15-18 inches in diameter. We were traveling at 65mph and the temperature was 65-70 degrees F. the car had 61,000 miles on it at the time. It is currently at the Hyundai dealer for repairs. The service rep left me with little confidence that Hyundai would cover the cost of the repair.

- Winnetka, CA, USA

problem #7

Feb 242016

Santa Fe

  • 52,500 miles
My wife was driving down the interstate at about 70mph on Wednesday 2/24/16 in charlotte, nc when all of the sudden the sunroof exploded with our 3 year old and 2 month old in the back seat. The shade was back and glass dropped down on all of them. My 3 year old had some very small cuts on her face. There were no vehicles or bridges near the vehicle when this happened. The vehicle was towed to the dealership and they advised that they were going to put it in as a warranty claim with Hyundai because they had another one, same year make and model, come in the week before with the same thing. After googling it, I have read several incidents where this has taken place. I would like to see a recall on this due to the safety concerns that it poses. She could have been startled and lost control of the vehicle. If you look closely you can see that the glass goes up out of the vehicle, not down. I believe that it would be going down had something hit it.

- Huntersville, NC, USA

problem #6

Apr 122015

Santa Fe 4-cyl

  • 25,000 miles
While traveling at 70 mph a loud explosion was heard and the panoramic sunroof exploded covering me and my passenger in shattered glass causing minor cuts to one of us. No object appeared to hit the car. Glass covered the occupants as well as any following vehicles potentially causing damage. No object was found to indicate that the vehicle was struck. The glass was pushed outwards as though it was pushed from inside the cabin.

- Little Elm, TX, USA

problem #5

Nov 152013

Santa Fe

  • 1,000 miles


I have contacted Hyundai and have been getting the run around about the windshield wipers. The wiper on the passenger side does not clean the window properly - there is a pie shaped area on the bottom of the wiper, on the passenger side only, that does not hit the window. After many discussions with Hyundai and going to 2 different deals, they have said that it is a defect and that all or most Hyundai's have this defect. I feel that it is a safety issue since when it is raining hard, the wiper splashes back onto the window due to the fact that the wiper is not hitting the entire window properly. I feel this is a safety issue and since most of the Hyundai's have this problem, it is a defect that the manufacturer knows about, but does not want to take care of.

- Verona, NJ, USA

problem #4

Oct 272014

Santa Fe 4-cyl

  • 34,000 miles
While driving over a bridge - the sunroof part of my moon roof exploded. The weather wasn't even hot / humid - about 85 degrees outside at the time. When I was able to pull over to see what happened - my sunroof was completed shattered with the edges still attached - but a hole over 12-inches in diameter was blown out and glass partials were dropped into the shade cover that covers the moon roof as my ceiling. The Hyundai dealership has only concluded that they will replace the glass with the same part and was not able to say if this issue would / could happen again.

- Charleston, SC, USA

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problem #3

Feb 042014

Santa Fe

  • 8,700 miles
Just had my windshield replaced 2 weeks ago because of a crack on the base of the windshield. I remote started my car when I was leaving work on a snowy night and when I got to the car and wiped the snow of the windshield I noticed a crack coming from the base of it! no impact marks at all. So the next morning I made an insurance claim and had it replaced by safelite. Now this past week we had snow again in nyc and I was getting ready to leave for work and remote started the car.... guess what I saw when I got to the car! a crack from the base! so I started researching it and the turbo models have a heating element on the bottom part of the windshield for the wipers to defrost them. Now it sounds like a good idea but not if there's snow on the windshield which is cold and from the other side your heating it up inconsistently only at the bottom. Your just asking for a crack. So this time the windshield was replaced the technician said he thought it was the heat as well and left the element unplugged. Hyundai has been known for fragile glass....what is going on NHTSA!

- Astoria, NY, USA

problem #2

Feb 042014

Santa Fe 4-cyl

  • 27,000 miles
Was driving 2013 Hyundai Santa Fe on the highway at 70mph when suddenly I heard a loud noise. Immediately after I could hear the broken glass from my sunroof on top of the cloth cover. Vehicle was not struck by an external object, but rather the sunroof seemed to explode spontaneously. When I pulled over to the side of the road to examine the damage, almost the entire length of the sunroof had broken in millions of pieces.

- Westbury, NY, USA

problem #1

Jul 062013

Santa Fe

  • 8,000 miles
Have been noticing occasionally the front windshield wipers do not return to their "parked" position. They will occasionally stay too far up by 2 to 3 inches. When parked, they should be below the hood line tucked nicely to the wiper cowl. I have found on about 5 occasions since owning this car that the wipers are up as opposed to parked down correctly. The driver seat also rocked quite a bit when first purchased. Two of us drive the vehicle, neither of us are overweight at all. We got the seat track assembly under the driver's seat replaced. This helped the problem alot, but the seat still wobbles enough to be annoying. Have also noticed on other Santa Fe's that the fog lamp bulb shield (inside the lens assembly) appears melted, as it dangles down far too low and causes the fog light output to be incorrectly aimed.

- Gaithersburg, MD, USA

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