This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Interior lights, phone, radio and dash lights turn on by them selves while driving on highway or back roads.even if I don"T have any electronics with me. The mobile phone worked two times in 2 yrs. Then it has not worked again, the lights might light but no connection occurs.also- the air conditioner shuts off while driving on the highway 70 mph or 40 mph or cruising on a back road. I was in Georgia with my two premature twins the temperature was 101 and no air! I had to stop every few minutes, turn off the car, wait then turn it on again. I may only get 10 miles and I would have to stop again. I had to make unexpected hotel reservations and left the car at a Hyundai dealership for 2 days to see if they could fix it. They were not able they couldn?T find the problem. We started back home a 500 mile trip in 101 degree. With 2 premature babies no less than 5 miles down the road.... it started all over again! the same thing happened with the air conditioner of my 2003 Santa Fe. I assumed it must have been a fluke...obviously not! because sadly here I am again! can you please advise me of the steps I should take next" thanks so much for your help! I will list the first date it occurred. It continues to occur.
My car keeps turning on and off. As of recently the lights came on and off inside the car( radio, lights, ) then the steering wheel locked up but the gas was still able to be used. The ABS, steering wheel, and SUV indicators were red on the dashboard
Takata recall. We were driving on a state hwy at 55mph and starting to hear a knock from the engine. In the year and a half of owning the vehicle there were no issues. No indicator of issues or anything. We even had it serviced 2 weeks prior and there were no problems. Within a 2 mile span of the knock starting the vehicle engine seized and shut down. Fortunately, no one was behind us because there was nowhere safe to pull over to for about 1/8mile so we coasted and crept at about 5mph to a driveway where we then were towed to a safer location. No lights or indicators came on until the moment the vehicle shut down. Apparently, this is common with 2013 model Hyundai Santa Fe sport engines after discussing it with their customer service representative.
- Batesville, IN, USA
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Purchasing the Hyundai Santa Fe 2013 was the biggest mistake I made. Since purchasing the vehicle I have spent over 5K in repairs, towing, and car rentals. First I was made to believe if I change all the oil and did all updates to the filters my car would stop stalling and shutting down on me that didn't work. Then my car shut down on the highway with my kids in the car almost killing us on the highway. I was told it was the wastegate needed changing. Then it shut down on minutes I exit my home in Delaware and I was told it was the alternator and the battery. I was terrified to get in that vehicle and so was my family I filed several corporate complaints over the 2 years I have been ignored and not offered help. I have ask Hyundai to repurchase the vehicle but refused so I had no choice but to take the vehicle back that was in June with the promise and guarantee the car was finally fixed and I was safe. In the end of July I was driving on the I 495 about 40 miles per hour on the highway in the middle lane all of the car just stops in busy traffic a large freight truck was behind me honking to move he almost crushed me he swerve to side barely missing I was beyond frightened cars was flying by shaking the car it was on the hottest day I had no ac and my asthma was flaring up. I beg Hyundai to pick there vehicle up I was denied I called my triple a and they got the car. Now I'm being told it's the engine it's due to a recall that they supposedly already had repaired. I am told it will take 2 months for the repairs and I'm paying for my own rental. Hyundai Consumer Affairs denied taking there car back. I cannot get in this vehicle again. They refuse to give me paperwork on the recent incident when the engine fail. I fear for my life and my safety I am in desperate need of help please.
While driving 35 mph through an intersection on a city street, the entire electrical system failed and shut off. I was unable to steer or brake, but managed to coast into a parking lot. The entire dash panel repeatedly flashed and all warning symbols appeared on dash panel. Briefly the dash panel displayed connect fuel sensor before completely shutting off. We towed vehicle to dealership and was told it appeared to be a failed alternator and starter and compromised battery cable and sensor and wouldn't be covered under warranty. We had just had the fuel line sensor replaced under recall and now this. This is after the total engine failure and that led to the engine being replaced with what we told was a factory new engine that fell under the metal fragments in oil chamber recall. We are fortunate we were unharmed during this incident. This is extremely frustrating that we have been hit with recall after recall. We were told to not be surprised if this issue also became a matter of recall.
My 2013 Hyundai Santa Fe limited has previously had two of four door latch assemblies fail. One was replaced under warranty one I paid the dealership to replace. Now a third latch assembly has failed. There are two tsbs against this failure (14-01-004-1 and 14-01-004) specifically for the 2013 Hyundai Santa Fe yet the dealership says my vehicle is not included. This is a serious safety issue as when it occurs you have no ability to receive any safety information from the cars monitoring system because the entire display just says "door ajar"
Since may I have been dealing up to August my car me et S the requirements for lemon L aw N I filed in may my car not safe to drive burns 2 qts of oil a week since they did recall between third parties in attorney general N service manager my car is inhumane for nearly two months of them consumer advocate falsifying documents N not getting this car serviced when the engine has a recall on the 2013 and I've recorded conversations N made copies when action should be in a 30 day window since August 8th please help!!!
The contact owns a 2013 Hyundai Santa Fe. While the contact's son was driving 5 mph, several warning indicators illuminated and the vehicle stalled. The driver was unable to restart the vehicle. The vehicle was towed to lia Hyundai of enfield (40 palomba dr., enfield, ct 06082, (860) 265-4496) where the contact was informed that the ignition switch and the starter needed to be replaced. The vehicle was repaired. After the repairs, it was discovered that metal shavings were in the oil pan. The contact was informed by Hyundai customer care that the vehicle would be covered per NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer provided case number: 11192092. The approximate failure mileage was 73,000.
The contact owns a 2013 Hyundai sante fe. The contact stated that the vehicle stalled without warning. The vehicle was taken to capitol Hyundai where it was diagnosed that failure could not be replicated. The contact stated that the vehicle was not repaired but the failure had recurred on four separate occasions. The manufacturer was notified of the failure and provided case number: 10339608. The failure mileage was approximately 82,000. Updated 09/15/17
I have brought this car to my local Hyundai dealership at least 4 times within this last year with the most recent time being about a month ago, about a knocking noise coming from my engine that was so extremely loud when driving. The car hesitates and/or stalls everytime the knocking noise is present and, each time I bring it to the service department they tell me nothing is wrong with the car. The one time I brought the car for that problem they told me it was my rotors that needed to be resurfaced and charged me a few hundred dollars to "fix" it only to one week later have the knocking present again. I do not fell safe in this car driving always afraid that I'm going to stall out while im driving on the parkway or any other kind of highway where high speeds are present. Also, three things within the last month that is electrical has completely gone on the car one after another. My car is once again getting fixed which I was just informed will be another few hundred dollars. My car is a 2013, I shouldnt be having the problems im having and shame on lester glenn Hyundai for telling me numerous times nothing was wrong with my engine when the exact problems im having are identical to the recall. Any documentation you need is at the dealership in their computer systems.
The contact owns a 2013 Hyundai Santa Fe. The contact stated that there was an electrical short in the vehicle and the fuzes shorted more than once. The electrical outlets failed to function when the failure occurred. In addition, the power locks randomly locked and unlocked. When the contact locked the doors, the power locks failed to function occasionally without warning. In addition, the contact heard an abnormal noise under the vehicle. The VIN was included in NHTSA campaign number: 17V226000 (engine and engine cooling). The contact was to check with the manufacturer to determine when the parts would become available to schedule the recall repair. The failure mileage was unknown. Parts distribution disconnect.
The entire inside of my Santa Fe is damaged due to a fire in the seat. My car was locked overnight and parked in my driveway. The doors were locked and there is no sign of forced entry. The front drivers side seat is totally burned out and damage to the drivers door is melted. There is smoke damage in the entire vehicle. The vehicle had been parked for over 12 hours and not driven. We have called the police and thy say that no crime occurred and that the fire started in the seat. This is very dangerous and it must be related to the heated seat function in this car.
Car wouldn't start. Everything went dead. Had car towed from NY city to dealer in NJ. They checked everything and found nothing wrong. This occurred on Sept 27, 2015. It happened again on Dec. 27, 2015. Several people tried to jump start it to no avail. Tow truck arrived and was going to tow it from NY state to NJ dealer. Tried to jump it again and it took a jump. Took it to a mechanic on Dec 28, 2015 and they found battery was good and checked electrical and found no problem. My concern is it happens while driving and I lose power and have no brakes or steering or stop lights and I could be killed or someone else could be injured. Both times the vehicle was in a parking space on a city street or parking lot in a mall. Cause unknown. I have no records of the tow from NY city but it was towed by Hyundai so they have a record.
All power locks and rear hatch not functioning properly. Can not unlock-lock car with smart key, inside switch nor keyless entry. Rear hatch will not open at all. Car has to be opened manually with key.
When driving on the freeway, vehicle lost power and shut off, smelled and saw smoke coming from the vents. Pulled to side of road and opened hood to check engine and flames shot out, closed hood and truckers ran over with fire extinguishers and called fire department. Within 5 minutes vehicle was totally engulfed and fire department had arrived and could only prevent flames from spreading to surrounding environment. Vehicle was totally consumed by this catastrophic fire. Called Hyundai corporate offices in California to report it as the vehicle is under warranty and was asked 'what do you want us to do?'. received the impression that they were not going to do anything about this.
Passed out while driving. Struck the rear passenger side of another car with the front drivers side of Santa Fe. Airbags did not deploy. Santa Fe was totaled. I suffered a broken neck in two places and dislodged two cervical disc. Now having to go for surgery to repair disc damage. Hopefully I will regain use of left hand do to nerve damage.
The contact owns a 2013 Hyundai Santa Fe. The contact stated that the air conditioner was activated and failed unexpectedly. The vehicle was taken to a dealer on numerous occasions, who was unable to duplicate the problem. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.
A D V E R T I S E M E N T S
- Ashland, VA, USA