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really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
15,228 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Hyundai Santa Fe suspension problems

suspension problem

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2013 Hyundai Santa Fe Owner Comments

problem #16

Sep 042015

Santa Fe

  • 78,065 miles


While turn left into a subdivision the steering would not re-center thus the car ran over a couple of large stones lining the roadway at the entrance. The ABS did not engage. Finally the car stopped about 30 feet later. I was able to finally steer the car back on to the street. There is damage to the undercarriage, the inner wheel well on the right side was torn off, the left front air dam, the exhaust system, the right front wheel was damage, and a flat tire.

- Baton Rouge, LA, USA

problem #15

Apr 152015

Santa Fe

  • 33,197 miles
As I was traveling East on a main road, I turned left on to a secondary road at a very low rate of speed. I was completely shocked by the impact of my vehicle with a vehicle that was in the opposite lane, headed in a southerly direction. Prior to the collision I had no awareness of the presence of a vehicle stopped in that location, as the vehicle was completely obliterated from my view by the left side view mirror. I believe that the exaggerated size of the mirror, and the location of its position made it impossible for me to have a clear, unobstructed view in that situation. I feel the design/placement of the mirror was definitely a contributing factor in this accident.

- Macomb, MI, USA

problem #14

Feb 022015

Santa Fe

  • 35,236 miles
While driving my AWD santa-fe through snow. Snow begins to build up on tires and rims as due all vehicles. While having parked my santa-fe for 30-45 minutes or continually driving through snow and returning to drive said santa-fe you start to feel vibrations and then vehicle starts violently shuttering the faster U go. The snow throws off the wheel balance and makes car shutter violently. The only fix from dealer is park car in warm garage while parking or scrap inner wheels before driving. You would think any cuv/SUV with AWD should not have this problem, really any vehicle should not have this problem. I guess I bought the AWD to stay on clean dry roads. Defeats the purpose of an AWD. Guess it will take someone crashing before looked into. My fix, buy can of never wet and spray rims and tires so no snow or ice sticks to wheels or rims or change rims more money$ but both work. Simple, complain and solution resolved

- Ravenna , OH, USA

problem #13

May 242013

Santa Fe

  • 1,500 miles


The contact owns a 2013 Hyundai Santa Fe. The contact stated while driving approximately 75 mph, a loud banging noise emitted from the suspension. The failure recurred multiple times and only when there was at least four passengers. The vehicle was taken to the dealer, but there was no diagnosis or repair. The manufacturer was notified of the failure and the contact was advised to return the vehicle to the dealer for repair. The vehicle was not repaired. The approximate failure mileage was 1,500. Updated 04/06/15

- Mesquite, NV, USA

problem #12

Jan 072015

Santa Fe 4-cyl

  • 34,598 miles
The vehicle drifts from side to side at speeds above 40 mph. I've taken it to the dealership, they said there was no problem "its probably just the different driving modes on the steering wheel." They suggested to drive in "sport" mode which doesn't help.this is a major concern because its a huge safety issues and it must be addressed. There are too many complaints on the internet for this problem to be ignored.

- Zebulon, NC, USA

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problem #11

Jul 012014

Santa Fe

  • 18,000 miles
2013 Hyundai Santa Fe 2.4 is having major steering issues. At speeds above 45mph the SUV sways all over the road and is almost impossible to maintain control of. If you have any type of wind the SUV will change lanes and if you slightly correct it over corrects. I have checked the tire pressure and the tires show no signs a wear. Also the fuel tank will only fill 3/4 full then you have to wait and ever so slowly put the remaining 1.5-2 gallons in. The mpg is horrible only getting 20mpg at best on the highway. The eco mode drops the fuel economy down to 18mpg when activated. I have not been able to take it to the dealer ship due to work and cannot go without a vehicle.

- Williston , FL, USA

problem #10

Mar 282014

Santa Fe 4-cyl

  • 25,437 miles


Passed out while driving. Struck the rear passenger side of another car with the front drivers side of Santa Fe. Airbags did not deploy. Santa Fe was totaled. I suffered a broken neck in two places and dislodged two cervical disc. Now having to go for surgery to repair disc damage. Hopefully I will regain use of left hand do to nerve damage.

- Brooksville, FL, USA

problem #9

Mar 172013

Santa Fe 4-cyl

  • 2,000 miles
Own a 2013 Hyundai Santa Fe. The contact stated that while driving approximately 50 mph, the vehicle drifted from left to right. The contact indicated that when driving the vehicle at highway speeds, it was very difficult to keep vehicle in a straight line. The vehicle was taken to the dealer several times where the alignment was adjusted and the tires were checked but the defect persisted. The ownerwas not informed of the defect. Consumers report magazine reports this problem.

- Midlothian, VA, USA

problem #8

May 092013

Santa Fe

  • 1,001 miles
Vehicle does not stay in a straight line. I've had alignment issues before with other cars where it pulled to one side but this car is all over the place on the interstate. I constantly have to correct the steering wheel which is exhausting after 20 mins. Sometimes left sometimes right. Also suspension integrity is questionable when hitting bumps the car seems to bounce up and cause you to lose control for a quick second. Why is the government allowing this!"??????" went to dealer first they said nothing was wrong then a few months later they magically had new alignment specs which the did and it stills wonders.

- Astoria, NY, USA

problem #7

Nov 012013

Santa Fe 4-cyl

  • 800 miles
The contact owns a 2013 Hyundai Santa Fe. The contact stated that while driving 65 mph, the vehicle would sway to the left. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 800...updated 03/18/14 the consumer stated the entire front end of the vehicle was replaced. However, the vehicle continued to the pull to the left and swayed from left to right. The steering was aligned. However, the problem continued. Updated 03/20/14

- Eatontown, NJ, USA

problem #6

Oct 012012

Santa Fe 4-cyl

  • 2,200 miles


This vehicle wanders all over the road. Whenever there is any wind -- even passing other vehicles -- the vehicle is unstable. In my opinion this car is not safe to drive.

- Indialantic, FL, USA

problem #5

Jul 102013

Santa Fe

  • 3,400 miles
Driving on highway and hit a bump and the whole car shifted like into the other lane. I have asked local dealer before to check suspension and they said its "ok". " that's how it is". since my purchase every bump I hit the car is not stuck to the ground and moves either to left or right. Might be a factor in the huge steering problem this car has as well.

- Astoria, NY, USA

problem #4

Jun 182013

Santa Fe

  • 4,200 miles
The contact owns a 2013 Hyundai Santa Fe sport. The contact stated that while accelerating from a traffic stop, a loud grinding noise emitted from outside of the vehicle. The vehicle failed to operate in drive or reverse. The vehicle was then towed to the dealer, who stated that the front axle was fractured. The vehicle was repaired with a newly manufactured axle. The manufacturer was notified of the defect. The approximate failure mileage was 4,200. Updated 10-21-13

- Ashland, OH, USA

problem #3

Mar 202013

Santa Fe 4-cyl

  • 20 miles
Driving this vehicle on the highway is very unsafe. Vehicle wanders, very hard to control. Constantly have to correct.

- Sapulpa, OK, USA

problem #2

Apr 172013

Santa Fe 4-cyl

  • 4,000 miles
While waiting to pull out of my subdivision, foot on the brake, I hear a loud bang under the car. Did not know at the time what it was, so as I take my foot off the brake to turn, the car would not move. Tried going in reverse, and no movement. Called roadside assistance and had it towed to the dealership. Said my axle cracked. This is a brand new car!! when I asked if any other owners have had this issue, I was told "no", that I was the first person this happened to. I called Hyundai Corp hdqtrs in ca and filed a complaint. I was given a case #. they also said no other complaint has been filed, and no recalls issued. This is a dangerous safety issue! yes, they are fixing it, but I did tell them that I will be leary driving it again. Something needs to be done before someone gets killed!! thank god I was not moving.

- Palos Park, IL, USA

problem #1

Aug 272012

Santa Fe

  • miles
The car wants to go anywhere but straight. Any uneven pavement, wind gusts or cars passing by cause the car to require a steering correction. At speeds over fifty miles per hour steering input is required ninety percent of the time to keep the car within the driving lane. The dealer checked the alignment and said everything was to specification and normal. This is the worst vehicle I've ever driven including several motor homes.

- Palmetto, FL, USA

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