CarComplaints.com Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.
Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.
4.9
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,121 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver side door doesn-€™t open after unlocking unless you yank on handle 10+ times, and now driver side window no longer goes up. Motor works for window to go down but not up, so it is now a safety concern! A quick Google search reveals countless 2016 Hyundai Tucson owners experiencing the exact same thing- and always with the driver door only.
The driver's side front door and rear door lock actuators failed in both the doors and you are unable to open the doors from the exterior of the vehicle after the doors have been locked. The only way to open them is to go around and open them from the inside of the vehicle. This is a major safety concern due to not being able to quickly access the vehicle from the outside to get someone out of the car if it was to be involved in a wreck/on fire. As a first responder this is a situation that I have encounter in my work experience and could be the difference in someone living or dying in a collision. This issues is well documented online and with the dealership when I called to discuss it with them. This part does not have any warnings before it fails and one day it just stops working. Our vehicle is a 2016 and has around 50,000 miles so it is not old by any means. I have not had any of the parts examined by anyone such as the insurance company but I am a police officer that is trained in Advance Crash Investigation and Crash Reconstruction.
My 2016 Hyundai Tucson has repeatedly had a major safety issue when one of the doors will suddenly completely stop working. One day a door will work fine, and after no accidents, impact, or any other known factor, the door is completely unable to be opened. The handle operates as intended, but the door itself does open. In the 4 years I have owned my car, I have had to repair 6 instances of this problem (2 of the doors having this issue again after initial repair). This issue includes my driver side door, where I have had to crawl through the car to get out. Apparently this is a known issue impacting a large amount of Hyundai Tucsons. This is obviously a major safety issue. If these doors cease operation for seemingly no reason due to some poorly designed / manufactured component, I can-€™t imagine they could withstand any sort of vehicle collision / accident. I hesitate to imagine a situation where someone is in some sort of collision and need to escape a burning vehicle / pull a child out of a vehicle and their doors do not work.
Driver Side door no longer opens from the outside after it has been locked. Rear Driver Side door no longer opens from the inside or outside handle. Seen numerous reports and accounts online report this same issue. I have a 6 month old child and cannot have the doors on my car not opening.
The front driver side door does not open when unlocked. It seems to me a known issue that the lock actuator tends to fail on these doors. This is a huge safety concern.
The contact owns a 2016 Hyundai Tucson. The contact stated that both front and rear passenger-€™s side doors failed to open from inside or outside the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with an actuator failure. Neither the manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 45,000.
Door latch failure. The door latches do not work, and become un-openable. 11/2020 & 04/2022. Yes it is currently available for inspection with a non-operational door. Safety issue, cannot exit the car. Cannot get kids out of the car. I cannot get out of the car. No one can open the car door that is affected when unlocked from the inside or the outside of the car. Yes, there are articles, fixes and my personal mechanic and Hyundai mechanics have addressed the previous same issue in 11/2020. The car was inspected by a Hyundai dealer 10/2020 who gave me a quote to replace the door latches and locks. The car was inspected by my mechanic at a Chevrolet dealership as well, who installed part #Hyundai actuator motor Front door lock 81310D3010. The car has not been inspected by police or insurance. The car has had same failure in drivers door that was fixed by a different car manufacturer. The car currently has a different door latch failure. There are no warning lamp indicators. The door simply will not open at all when unlocked causing a problem for anyone to exit the vehicle in an emergency.
The contact owns a 2016 Hyundai Tucson. The contact stated the passenger-€™s side failed to open from the inside or the outside. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,995.
There appears to be a dangerously common malfunction on my 2016 Hyundai Tucson. Without any warning or indication of failure I am unable to open either of my rear passenger doors. Neither from inside, nor outside. The door locks appear to lock and unlock, manually and/or electrically, but the none of the door handles work. First the rear right side, followed by the rear left side a day later. It would be impossible in an emergency for someone to exit or be removed from the vehicle. God forbid there was a fire, or child stuck in a car seat. Vehicle is available for inspection. Though have not been able to have a dealer inspect it yet...Hyundai is not returning my calls. How can this not be a recall yet!! Do innocent people have to die first? There's no reason to have "tombstone legislation". Be proactive.
Passenger door has to be forced open when unlocked. Once opened the door works fine. Door works fine from inside. This is a safety issue because if n an accident happens and can't get in the driver's side, rescue workers couldn't get into the passenger side. I've read many customer complaints for the same issue with all doors. This should be a recall.
The rear doors on both driver and passenger side will not open. They will not open from the outside or inside. This is a safety concern since I have children in car seats. I am not able to secure my children in their seats. My children are not able to exit my vehicle safely. If I were to be in a collision, first responders would not have access to my children. This is not the first Hyundai Tucson to have this problem as from further research, hundreds or owners have complained of this exact problem. Someone should be held responsible and accountable.
Multiple door latches failing all within the past 6 months, UNABLE to open from inside or outside. Rear doors both failed within weeks of each other. Front driver's side door is now beginning to stick, which is how the other failing doors began to initially fail. If you Google this issue, you will see it is a common problem for 2016 Hyundai Tucson model. This is a critical issue as all door latch assemblies are failing at the same time on my vehicle, which will make it nearly inoperable, as well as a safety issue if I or my 3 children are unable to enter or exit the vehicle. I took the vehicle to a local ASE certified repair shop and they stated that the cables inside the latch assembly become stretched or compromised. They were able to perform a temporary fix, but they said in order to completely fix the issue, the entire latch assembly needs replaced. The temporary fix did not even last for 3 days and cost me $300. Cost for the assembly part alone for one door is approximately $200. If you add that to labor, I will be spending nearly $1,600 to replace all 4 door latch assemblies. This should not be the consumer's responsibility as it is an ongoing issue for this make and model year. I have submitted a complaint for recall directly to Hyundai US, but this is a critical issue, and something needs to be done immediately!
The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked, she attempted to open the front passenger's side door using the driver's side power door lock switch however, the door failed to unlock. The contact engaged the front passenger's side door lock switch but the door failed to unlock. The contact also stated that the door would not unlock from the outside. There were no warning lights illuminated. The contact continued to manipulate the door switches until the front passenger's side door unlocked. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000.
A D V E R T I S E M E N T S
- Palm Harbor, FL, USA