On July 9, 2021 I noticed the leather on my dash had lifted and wrinkled. We always use a sunscreen and ventilate the windows to keep the heat and sun damage to a minimum. The 36 month warranty expired October 2019.
I am extremely upset that Jeep will not replace this faulty product while knowing this was and is a huge problem for consumers. They offered to replace the dash for $700. I refused.
We paid nearly $50K for this Jeep Cherokee and this problem is absolutely a shame for a vehicle only 5 years old with a little over 15K miles.
We always use a sun screen for the windshield and vented the windows to reduce extreme heat.
Being a long time Jeep customer I thought Jeep was better than this. Now, the fact is I will never purchase another Jeep product because of this type of poor quality and a snub on replacing the dash.
A D V E R T I S E M E N T S
On July 9, 2021 I noticed the leather on my dash had lifted and wrinkled. We always use a sunscreen and ventilate the windows to keep the heat and sun damage to a minimum. The 36 month warranty expired October 2019.
I am extremely upset that Jeep will not replace this faulty product while knowing this was and is a huge problem for consumers. They offered to replace the dash for $700. I refused.
We paid nearly $50K for this Jeep Cherokee and this problem is absolutely a shame for a vehicle only 5 years old with a little over 15K miles.
We always use a sun screen for the windshield and vented the windows to reduce extreme heat.
Being a long time Jeep customer I thought Jeep was better than this. Now, the fact is I will never purchase another Jeep product because of this type of poor quality and a snub on replacing the dash.
Shame on Jeep.
- mikestaples54ms, Hampton, US