10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
28,801 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Jeep Cherokee engine problems

engine problem

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2016 Jeep Cherokee Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #10

Jun 012017

Cherokee

  • 10,200 miles

A D V E R T I S E M E N T S

The contact owns a 2016 Jeep Cherokee. While driving approximately 20 mph, the vehicle's speed suddenly increased to approximately 30 mph. The driver crashed into a traffic cone. A police report was not filed and there were no injuries. The contact also indicated that the rear windshield wiper suddenly stopped operating. On some occasions, after removing the ignition key from the ignition switch a message indicating "key inserted" would display. The vehicle was taken to huntington Jeep in huntington, New York, but the failures could not be duplicated. The manufacturer was notified of the failures. The VIN was invalid. The failure mileage was 10,200.

- Huntington, NY, USA

problem #9

May 252017

Cherokee

  • 2,900 miles
While in cruise control and going downhill, vehicle will often downshift and quickly accelerate about 10 mph. Cruise control will regain conrol and slow to set speed after a few seconds. Thus far I have observed this behavior at set speeds of 45 mph and at 68 mph. I have not driven the vehicle enough to know how consistent the behavior is or if the behavior is only at specific mphs.

- Mebane, NC, USA

problem #8

Feb 212017

Cherokee

  • 10,500 miles
Vehicle stalls out in the middle of driving, completely losing all power to the vehicle in the middle of traffic. Steering wheel locks up and acceleration rapidly declines to 0. dash displays shift to P then desired gear. In order to get the vehicle working correctly again, I must shift to P and then turn the vehicle off and back on (when turning the vehicle back on, it hesitates to start). Can't turn on hazards so no one knows why I am stopped in the middle of traffic. Have been to the dealer two times now, going on three. Being told software. Regardless of that, it's very dangerous and hazardous. All it will take is someone not paying attention for myself and my family to be seriously hurt or god-forbid worse.

- Dayton, OH, USA

problem #7

Feb 222017

Cherokee

  • 16,600 miles

A D V E R T I S E M E N T S

When driving at highway speeds (70-75 mph) and speed control is engaged, while cresting a hill, sometimes the car will take off to over 80 mph and the tach. Goes to over 4,000 RPM. Braking doesn't seem to disengage the control. You have to shut it off completely and in a few seconds, it will disengage. It's happened 3 times already on 3 different highway trips.

- Albuquerque, NM, USA

problem #6

May 152016

Cherokee 4WD 6-cyl

  • 4,000 miles
While driving 45 mph on straight highway going downhill under engine power with cruise control on and set at 45 mph transmission downshifts and upshifts abruptly and RPM increases and speed surges increases to 63 mph. Going down same hill ar 45 mph without cruise control on next trip car coasts only to 50 mph.

- Muldrow, OK, USA

problem #5

May 202016

Cherokee

  • 1 miles
Setting cruise does not hold with even very minor incline/decline no matter what speed set is. The increase of speed during set cruise is alarming at over 10+ miles at medium decline, and at some point car tries to slow down, but it is not a smooth transition, as it feels jerky. I have taken to lical Jeep dealer, but they said maybe aftr "computer updates", it would remedy it. Not! I can be on a boulevard, street, highway, etc... I have another appointment for 1-13-2017 while latitude still has warranty...no dealer is able to get vehicles in quickly, so that alone says a lot about issues with this manufacturer.... I would add that I tested cruise with that automatic engine shutoff both on and off to narrow it down, but there was no difference... there is a huge problem with defrosting windshield, too, where the only remedy is rolling down windows, which is terrible in fog, rain, cold weather... the other issue I have is the area where the sideview mirrors are: It is so wide, it blocks an oncoming car (especially on passenger side), when trying to turn left. It makes it nearly impossible to see road, too, as many streets have medians and many do not. Some have concrete bike curbs, and one must pull car further out than normal, just to avoid running into something. This is true for both right or left turns. If area is dark, it is a guessing game. This also makes it difficult to see deer in neighborhoods or freeways here in san antonio, much less objects that are three feet tall and below.

- San Antonio, TX, USA

problem #4

Sep 152016

Cherokee

  • 1,000 miles

A D V E R T I S E M E N T S

The contact owns a 2016 Jeep Cherokee. While driving 5 mph, the vehicle accelerated rapidly on its own and crashed into a garage. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was towed to a body shop. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 1,000.

- Martin Grove, IL, USA

problem #3

Jun 252016

Cherokee

  • 5,200 miles
When driving on a 2 lane highway, I set the cruse control at 58mph. The cruse set was done at the crest of a hill. The car then accelerated to 70mph before backing off to 58mph. This car has never done this on this hill or any other hill. In fact it's always held it's speed very well. This may be a one-off incident, never to occur again, but I felt it needed to be reported to the dealer as I've only got 6000 miles on this car. The service tech laughed and said this was normal. I disagree.

- Mount Croghan, SC, USA

problem #2

Jul 022016

Cherokee

  • 8,217 miles
While using cruise control, traveling up and down hills, the speed would not remain constant. The variation of the speed would be between negative 5 mph to 16 plus mph, without my foot being on the throttle. At times while traveling down hills, the engine would actually engage to accelerate the vehicle. The tachometer would show the engine rev increase and you could hear the engine as well when this happened. I have an incident of this on video in which I had the cruise set to 45 mph and while traveling down hill, the vehicle accelerated to 58 mph, without my foot on the throttle. I wanted to use the cruise control to get better gas mileage on the highway, but would often have to hit my breaks to avoid the vehicle in front of me due to rapid acceleration. After discovering this issue, I refused to use it as a result. This is not my vehicle, but a rental vehicle. This issue happened the entire time period I had the rental I have video to prove this but am unsure how to upload it as according to your website it is not a supported file format. I will provide upon request. My husband, who is an faa a&P licensed mechanic, filmed the video while I was driving, and suggested I report this issue. He also did some research on the internet to determine if this is a known issue with the Jeep, and found that it appears to be, as many are reporting similar issues.

- Plant City, FL, USA

problem #1

Apr 232016

Cherokee 4WD 6-cyl

  • 8,986 miles
The contact rented a 2016 Jeep Cherokee. While in reverse and applying the brakes, the rented vehicle independently accelerated forward and crashed into another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was able to be driven. The manufacturer was not made aware of the failure. The VIN and failure mileage were not available.....updated 08/29/16 the consumer stated the vehicle slipped out of gear several times while attempting to park

- Palo Alto, CA, USA

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