2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,579 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Jeep Cherokee brakes problems

brakes problem

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2017 Jeep Cherokee Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #22

Nov 172019

Cherokee

  • miles

A D V E R T I S E M E N T S

Car will shut off while in motion driving in the middle of highway traffic. Brakes and gas won't work. Power steering function is lost. Error message on dash reads service transmission restart in park with vehicle at zero speed.

- Riverview, FL, USA

problem #21

Sep 102019

Cherokee

  • 53,000 miles
Bezel and shifter harness malfunction which is dangerous and numerous complaints on internet. Dealer ordered parts. $456. This needs to be a recall.

- Rochester, MI, USA

problem #20

Aug 192019

Cherokee

  • miles
I bought the vehicle brand new form the dealer (farrish Chrysler Jeep Dodge Ram at 9610 fairfax blvd. Va 22031 and it always have issues and stops running, and I have to drop it off to their shop and it takes few days to diagnose the problem which cause me some problems to struggle with my work schedule and my son school and other family schedules. So I need to solve this problem and make sure the vehicle is safe to drive as I am a single mom and I need to not struggle much with a new vehicle.

- Alexandria, VA, USA

problem #19

Aug 162019

Cherokee

  • 50,000 miles

A D V E R T I S E M E N T S

While driving the car in the highway and with 3 kids in the car I had the brake, ABS, and check engine light up. I wasn't able to drive it afterwards. I had to turn off vehicle and wait a bit then turn it on again. This has happened to me several times.I have called the dealership and they have no recalls.my vehicle has 50,000 miles and has been doing this since it had 25,000. Thd dealership has advised me my warranty is expired and unable to fix it unless I pay out of pocket.

- Weatherford, TX, USA

problem #18

Jul 092019

Cherokee

  • 10 miles
The service shift light has come on several times on my car. Just brought it in for an update at the Jeep dealership, and still having the problem. Car runs fine once it is parked and turned off. However, problem continues to happen.

- Aurora, CO, USA

problem #17

Jan 202019

Cherokee

  • 24,000 miles
Vehicle will randomly say 'service shifter' then all the lights on gear shift will light up.

- Kapolei, HI, USA

problem #16

Jun 262019

Cherokee

  • 78,000 miles

A D V E R T I S E M E N T S

Service shifter message keeps coming up and all lights on gears turn red and I have seen a lot of complaints on this model Jeep. It happens when switching gear, parking, driving. It needs to be recalled!

- Detroit, MI, USA

problem #15

Jun 252019

Cherokee

  • 2 miles
Shifter light came on along with the prnd lights

- Dardanelle, AR, USA

problem #14

Jun 202019

Cherokee

  • 600,000 miles
Message on dash came up saying service shifter. All lights on around the shift stick. Called dealer N they say it's a 'common problem with Jeep' and I need a shifter module N wiring. I looked it up on internet N there are many groups with this complaint. Some say their auto died while driving or gears won't shift right. Why no recall?? apparently it's been going on for few years. They need to fix the problem! I was driving and when warning comes on the mph N stuff doesn't show on dash N lights are lit up on gear. Very distracting!

- Pinetop, KY, USA

problem #13

Jun 062019

Cherokee

  • 80,990 miles
Service shifter came on one evening and went off upon shutting the vehicle down and restarting it. The next day woth no warning I was on the highway with my three kids. Suddenly dash flashed 4X4, traction control, ers, auto stop all unavailable and then the transmission just stopped functioning. I was in the fast lane doing 70 mph and had no power what so ever. The rpms went up and I had no acceleration with the gas pedal down. I was able to get to the slow lane but not without causing a rift in traffic, thankfully other drivers were alert around me and let me over once I hit my flashers. The vehicle was acting as if it was stuck between gears. Ot would engage in R, N and P but nothing when I put it in D. called a rollback and per dealership every code that could throw has thrown and at my expense we are starting with entire shifter assembly to the tune of $900 parts and labor. 5 days to get parts in! per service manager, service writer and the mechanic working on my car this is an issue with Cherokee & better yet Jeep is well aware of the issue and doesn't find a need for a recall.

- Clarksville, TN, USA

problem #12

Jun 082019

Cherokee

  • 41,865 miles

A D V E R T I S E M E N T S

I was attempting to merge onto the interstate when my Jeep shut off on me while on the entrance ramp. My car display flashed the battery symbol as well as the oil life symbol (oil life was at 55% according to vehicle display). It took several minutes before my Jeep would start again. I am unsure if the exact cause but I would assume that it is a safety feature to protect the engine, however it put me in a situation that could have easily cost me my life.

- Nashville, TN, USA

problem #11

Jun 032019

Cherokee

  • 52,000 miles
"shifter service" light that appeared on my dash and the prnd lights all turning red while in motion. Pulled over and turn car off and restart lights went out. I googled on internet is this is a common problem with this model. Car has only 50K miles on it.

- Lebanon, TN, USA

problem #10

May 132019

Cherokee

  • miles
Gear shift light is coming on for shifter!

- Cleveland, OH, USA

problem #9

Jun 032019

Cherokee

  • 27,479 miles
Service shifter indicator came on with all lights on the gear shift indicator lighting in red. After shutting the vehicle off, things returned to normal but will probably occur again based on other internet comments about this Jeep problem with their wiring harness.

- Pontiac, MI, USA

problem #8

May 052019

Cherokee

  • 39,000 miles
At 38,000 miles on our new Jeep, the spark plugs are grounding out for some unexplained reason and burning a hole in the bottom of the coil packs boot. Causing the plug and coil packs to burn up. I'm being told it's a manufactures part defect that Jeep hasn't recognized yet. It's happened 3 different times and Jeep won't do anything about it. This problem has almost cost my wife and kids their life, due to getting on the highway and the Jeep starts to misfire!!!!

- Checotah, OK, USA

problem #7

Apr 232019

Cherokee

  • 47,000 miles
This problem has occurred at least 4 times in a 2 week period. While driving on service streets a pinging noises goes off..the battery light a lightening bolt and shift into drive appears and lasts a few seconds. The steering wheel gets very heavy and hard to turn. The vehicle turns off! the radio continues to play. I cannot shift into park. When I try to turn the ignition it makes a screeching noise..after the second attempt it usually will restart. This is very dangerous and I am afraid to get behind the wheel of my car!

- Las Vegas, NV, USA

problem #6

Mar 222019

Cherokee

  • miles
It began with the check engine light staying on even after oil changes, then when I would turn on the ignition key it would make a tap tap sound as though it didnt have any power, or while I would be at a complete stop while at a light it would sound as though the Jeep was losing power and was going to turn off, then it did turn off on me when the light turned green. I had the battery checked by a friend he said it was reading that it has power and that the alternator is good also, then finally it left me stranded at wt work, it wouldn't turn on. I have no one to help me so I took a chance and asked a stranger to please check my car, he gave me a boost, it took 2 min to get my Jeep going again..this morning at 4:30 am I wasnt able to go to work my Jeep wouldn't turn on..so my neighbor took my to auto parts to buy a new battery, my Jeep is 2 years old..I'm a single 52 year old female, I cant afford to be stranded or unable to get to work.

- Houston, TX, USA

problem #5

Apr 072019

Cherokee

  • 36,867 miles
Just bought a used 2017 Jeep Cherokee trailhawk 36867 miles and the service shifter light has come up on the dashboard while driving down the highway and all lights next to prnd turned red. Pulled over and stopped turned off engine, put in park and the vehicle started rolling. Turned engine on/off twice then got it into park then back into drive. Made it home and vehicle still has all lights next to prnd on and service shifter message remains.

- Austin, TX, USA

problem #4

Nov 262018

Cherokee

  • 66,110 miles
Vehicle has just shut off approx 10 times in the last 2 weeks. Sometimes its 'dings' while driving normal and does not stall but most of the time its stalls as driving. Either ive just pulled out onto a road or made a turn. The car will just shut off and says to put in correct gear. The car will not turn over and restart for approx 10 minutes. Very very dangerous!!!!!

- Rock Hill, SC, USA

problem #3

May 292018

Cherokee 4-cyl

  • 5,375 miles
Prior report#[xxx] 5/26/18 5:54P xm stopped working and wouldn't work the rest of the day. 5/28/18 4:24P traction light flashed driving on flat dry road 5/29/18 8:21A 5371 miles stop & go traffic on flat road, traction light flashed 5/29/18 8:36A 5374 miles stop & go traffic on flat road, traction light flashed 5/29/18 8:46A 5375 miles stop & go traffic on flat road. Accelerating straight through an intersection, car jumped and slipped from gear. Flashing "D", display alternating message "to shift vehicle must be stopped" and "shift to park or neutral press brake + select gear". turned flashers on, stopped rolling car, shifted to park, waited a few seconds, shifted back to drive. Car responded and drove through intersection. Approx. Twenty feet later traction light flashed again. Video is 33.7mb. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Grapevine, TX, USA

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