This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Jeep Liberty. The contact stated that while operating the vehicle, the instrument cluster would suddenly shut off. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 150,000. Updated 06/29/16 the consumer stated when the instrument panel failed, he ran out of gas. Updated 08/02/16.
The speedometer suddenly stops working and, when you press the brake the vehicle comes to a grinding halt. Then happens every year once, I brought this vehicle in 2002 and so far it has happened 6 times. Suddenly the vehicle will start behaving like this, where the speedometer will move to zero and then from then until I service where they replace the whole speed sensor unit the speedometer doesn't work. Unfortunately during this time the vehicle can stop anywhere when ever brake is applied.
I bought my 2002 Jeep Liberty in 2006. Several weeks after I purchased it I noticed that if I placed heavy objects in the trunk, or went over a large bump, the speedometer would flick down to zero, and in some cases, stay at zero until I removed the items from the trunk. I didn't pay much attention to it as I generally don't put heavy things in the trunk and after a while I forgot about it. Several months later I noticed it again, and the speedometer and tachometer flicked down to zero, even when driving 70. This time I mentioned it to some friends and they suggested that if these things don't work then the correct number of miles driven is not recorded on the odometer. I took it to the caryard where I purchased it to get advice, but seeing as though I didn't buy it from a Jeep dealer they weren't helpful and were expecting several hundred dollars just to figure out what the problem was. I took it to a Jeep dealer and they were also not much help and wanted a few hundred dollars just to determine the problem. So basically, I don't know how to proceed as either way it's going to cost me at least several hundred dollars (on what was a 4 year old vehicle when the problem first happened) to get the thing fixed.
While driving my Jeep on the interstate with the lights on -- my ABS light and brake light illuminated, this was followed by my speedometer waving up and down (for example I stopped and the speedometer was bouncing from 0 to 100 mph), followed by the check engine light illuminating and then sometime in there I realized the odometer, both in the dashboard instrument panel and in the overhead instrument panel stopped working. I have done research on this issue via the internet and this seems to be a fairly popular issue due to wire shorts. I have already replaced the speed sensor under the rear axle just to have the Jeep do it again in about 10 minutes of in city driving with just one person in the vehicle, and now the Jeep is headed to the shop. I am unsure if the ABS system is working properly during this time which is hazardous, not to mention the odometer isn't running which is illegal.
This problem occurred while driving on the freeway. First the speedometer started going back and forth between 0 and 60 then all electrical power starting shutting down. Headlights, interior lights and all meters stopped working. Then the vehicle started stalling. The vehicle is not that old and it was the computer that needed to be replaced. I have heard many people complaining of this and thought I should make someone aware of it.
A D V E R T I S E M E N T S
- Verona Island, ME, USA