This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver side airbag did not deploy during frontal off-set collision, only pass. Side did. Faults were found in driver side seatbelt tensioner and open circuit faults also found. Chrysler is not cooperating with our safety failure and is maintaining that only 1 airbag was supposed to deploy, this was stated in a letter which also denied the faults that had been already found. Chrysler will not return our phone calls at this time and the letter sounds like a cover-up. The only assistance we are receiving about this major safety defect has been from our dealership who is also trying to contact the Chrysler rep for us.
The consumer was traveling about 35mph on the highway and another vehicle hit him from behind. The dual airbag didn't deploy at all. Please fill in additional information dealer is aware of the problem.
Driver side airbag failed to deploy however the passengerside did. Collision occured on the front driver side causing about $9500 in damage. Scan test completed and the investigator for Chrysler found 3 faults in the squib 1 and squib 2 modules, also said that the seatbelt tensioner sensor created a fault which to the computer not to deploy the bag. The belt was fastened at time of crash.
Chrysler has issued a recall on improper deployment of air bags. There no information in the dealers computer informing them thay the parts are not available and they will not formally issue a recall. Dealership service department is aware of the problem but have no info in computers, therefore cannot do repairs.
Recall 01V373000/ manufacturer's recall A07; got recall about 3 or 4 weeks ago. When called for an appointment dealer indicated had no parts. Called manufacturer, and which manufacturer called dealer. Dealer stated to manufacturer had parts, but when consumer called back dealer did not have parts.
A bolt with a built on washer dropped from dash between windshield and steering column. It was a large bolt, and didn't know what it was for. Contacted dealer, and dealer stated to bring in vehicle. &
A D V E R T I S E M E N T S
- Waverly, OH, USA