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really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
59,933 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Liberty suspension problems

suspension problem

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2002 Jeep Liberty Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #6

Sep 012002


  • miles


Consumer states that while driving at respective speeds of 30mph, 50mph and 60 mph or above, the vehicle shimmys excessively on the front end. Vehicle checked by dlr 3X who has been unable to determine cause of problem. Consumer stated shimmying is very distracting while driving and is very concerned that problem can not be diagnosed. Nlm

- Candor, NY, USA

problem #5

May 012002

Liberty 4WD

  • miles
Everyday, there is a clunk from the front driver's side of the vehicle when backing out of a car port and while turning the wheel to straighten up at a low speed. Same noise has also been heard when going over bumps.

- Westlake, OH, USA

problem #4

Jan 152002

Liberty 4WD

  • miles
The suspension is so low in the front (only measures 5") that when you drive off road the rocks/sand fill up the skid plate and if left there could rub holes in the oil pan/mess up the boots on the suspension and possibly stop the suspension from functioning. If driving on slushy/frozen roads the vehicle would becme a ski. Is this an off-road vehicle as advertized or is it strickly an asphalt vehicle.

- Yuma, AZ, USA

problem #3

Dec 202001

Liberty 4WD

  • miles


Have experienced harmonic noise and vibration in the floor board and center console. The vibration and noise are most apparent when decelerating from a higher speed down through 50 to 55 mph. The vibration and noise sound as if you have knobby all terrain tires on the vehicle when in fact you do not. The dealer had the vehicle for two days and made every effort to identify the vibration and noise. They found a slightly out of balance wheel, but the vibration and noise remain. Since then, I have driven two other Jeep Liberty vehicles, both of them having similar vibration and noise. Perhaps I have a discriminating ear being an engineer, but that does't explain why passengers also feel the vibration and hear the noise. I guess I am fortunate to have the 7 year/ 100,000 mile warranty on the drive train.

- Metuchen, NJ, USA

problem #2

Dec 112001

Liberty 4WD

  • miles
Since date of purchase vehicle pulls to the right while driving. Have taken it to the dealer and they checked it, but it still pulls to the right.

- Whitinsville, MA, USA

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problem #1

Jul 072001

Liberty 4WD

  • miles
The vehicle pulls to the right and several attempts have been done; it continues to pull to the right.

- Peabody, MA, USA

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