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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,429 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Liberty suspension problems

suspension problem

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2002 Jeep Liberty Owner Comments

problem #7

Sep 122014

Liberty

  • 94,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Liberty. While traveling at any speed, the front end of the vehicle would vibrate severely and the lower control arm fractured. The vehicle was towed to the dealer who diagnosed that the lower control arm needed to be replaced. The vehicle was not included in NHTSA campaign numbers: 03V460000 (suspension) and 06V288000 (suspension). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.

- Summerville, SC, USA

problem #6

Dec 012006

Liberty 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2002 Jeep Liberty. He stated that he received a recall notice (NHTSA campaign # 03V460000) for the lower ball joints in December of 2006. He spoke to the dealer in February of 2007 and they stated it would take approximately two months before they would receive the part. As of August 3, 2007, the dealer has not repaired the vehicle. The current mileage was 63,000. There had been no failure to date. Updated 12-12-07. Updated

- Fremont, OH, USA

problem #5

Nov 182006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 50,000 miles
: the contact stated having problems with the brakes. The problem started after the vehicle was repaired at the dealership, for a NHTSA recall, # 06V288000, regarding the suspension: Front: Control arm: Lower ball joint. While driving 10 mph on normal road conditions, the brakes did not respond, no matter how far the brake pedal was depressed, the brake pedal went all way down to the floor and pulled the vehicle to the right. There were no warning signals prior to the incident. The vehicle was not taken to a dealership. The dealership was contacted, and would not offer a repair without charges.

- Ozark, MO, USA

problem #4

Nov 102006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 130,000 miles

A D V E R T I S E M E N T S

: the contact stated while driving 45 mph on normal road conditions the vehicle pulled hard to the right. Prior the incident the vehicle was subject to recall #03V460000 where the suspension control arm was replaced. The contact asked the dealership if the alignment was included in the recall and they indicated that alignment was part of the vehicle's normal maintenance. The manufacturer was contacted who confirmed the dealership statement. The contact was concern because the misalignment created by the suspension repairs could be the cause of a fatal accident.

- Cabot, AR, USA

problem #3

Aug 312005

Liberty 4WD 6-cyl

  • Automatic transmission
  • miles
The contact stated while driving on a curve the lower control arm snapped, and he could not control the vehicle. This caused the vehicle to run into a power pole. The vehicle was towed to a body shop for repairs. The lower control arm, rim, bumper and two doors were replaced on the vehicle. The insurance company contacted daimler/Chrysler because there was recall 0346000 for the lower ball joints, but this vehicle was not included in the recall.

- Kopperston, WV, USA

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problem #2

Mar 312005

Liberty 4WD 6-cyl

  • Automatic transmission
  • 46,000 miles
Since purchasing this 2002 Jeep Liberty for my 23 year old daughter it has pulled to the left when the steering wheel was released. It was returned to the Jeep dealer several times for repair. Each time it was realigned and was ok for a time then started to pull to the left again. We also replaced the tires trying to eliminate problem, which continued until the 3/31/05 accident. My daughter was traveling down the highway on 3/31/05 a sunny dry day in new britain ct when she suddenly lost control of her Jeep and side swiped the jersey barrier. Although this can't be proved without more investigation, I believe the lower control arm, which is casted not pressed steel, had a partial crack that totally failed at the time of the accident. The failure caused loss of control of the Jeep Liberty and it side-swiped the jerky barrier. There was about $6,000 damage to the driver's side of the Jeep, no other vehicles were involved. The police officer attributed the accident to tire failure, since the 2 driver's side tires were flat. When examining the Jeep at the body shop, I noticed the lower control arm was broken. I didn't think the crash was severe enough to cause this to happen. On closer examination of the part it looked to me like the broken edge was about half rusted. To me this indicated a preexisting crack in the casting. I am reporting this incident because I can't proof the Jeep's part failed. The Jeep is advertised as an "off road" vehicle and as such should be heavy duty. If this part did fail after only 46,000 miles it could be a manufacturing problem that should be investigated. I am having the body shop save the part for examination. The car has been repaired.

- Forestville , CT, USA

problem #1

Jul 132003

Liberty 4WD 6-cyl

  • Automatic transmission
  • 26,000 miles
Lower control arm bolt on front passenger side broke off, causing lower control arm to come loose during low speed travel travel, causing total loss of steering.vehicle had just been serviced in mid June, including alignment.

- Ashland, KY, USA

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