This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle was in motion going about 40 miles per hour when the sky slider roof almost came off. It started flapping very bad. I had it fixed and it is broken again.
Sky slider is broke and nobody has the parts to fix it. It leaks water and doesn't close all the way so the noise is awful. Only fix it to screw it shut or replace with hard roof. We need replacement parts asap.
It wouldn't let me click on multiple other options like the windshield. Snow blows through the front vent sometimes as I'm driving if I have it on regular heat or defrost. The breaks have always squeaked since I got the vehicle in 2018. I have to play with the seatbelt to get it to lock in place. The wheel sometimes turns on its own randomly to the left and the suspension is really off and bouncy.
My roof sky slider has been disconnected from the track that it connects to and will not stay on the roof without manual intervention. I currently have the roof taped down so it does not fly off while driving. With the slider being disconnected, it has caused many leaks to allow water into the inside of the vehicle, damaging the roof, floorboards, and has gotten into some of the electrical areas such as overhead lights above front dash. Initial disconnect happened while driving and skyslider was closed. It started to open up in the front right corner from wind pressure and without pushing the button to open it. Upon further investigation, it has been determined that the pins that keep the slider in place disconnected and will not connect back together. Currently front passenger side, rear driver side, and rear passenger side all have disconnected pins and the slider will not stay on the roof without intervention. I have contacted Chrysler and they said that there are no recalls for this issue. This is very much a safety issue as if I were to remove the tape holding the roof down, it would fly off while driving, putting myself and others in danger. Mechanical malfunction (and poor manufacturing in my opinion) is the main problem that has caused this issue. I had used the slider less than 10 times before this happened. I contacted insurance to open a claim and they said it would fall under mechanical malfunction and that was not covered in my coverage.
- Lake Wylie, SC, USA
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The contact owns a 2008 Jeep Liberty. While operating the vehicle, the sun roof was unsecured and a rattling noise was present. While driving in the rain, water leaked into the cabin of the vehicle from the unsecured sun roof. The failure was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The failure mileage was 50,000.
The skyslider feature on the 2008-2012 Jeep Liberty are a monumental safety hazard. I purchased my 2008 Jeep Liberty on March 15th 2017. Within 2 weeks after buying the skysliders pins broke and the skyslider flew back covering my back window. If I had not pulled over the slider could have completely detached and caused a major multi-vehicle collision. I discovered that the pins wear easily broken because they are made of plastic. I am appalled that there has never been a recall and the manufacturer refuses to correct this, especially after reading countless forums of those who have had the same experience.
The skyslider roof on my 2008 Jeep Liberty is broken and has been for years. I had it fixed while under warranty, but it broke several months later after my warranty expired. Now I have been quoted $4000 to repair it again. It came off the tracks while driving and started flapping in the air. Water leaks in the car even when the roof worked. The roof comes off the tracks and then breaks the cable that runs it. You can be stationary or moving. The second issue is the wheel speed sensors go out frequently, and disables your 4 wheel drive. So, if a sensor goes out while you are off roading, you are stuck..... thats really not cool if you are in a secluded place with no one around to help and zero cell service. Just some really dumb engineering, and totally unsafe.
Driving on the highway my sky slider folded back off the track making a horrific sound. The power button used to open and close the sky slider does not work. It just makes a grinding noise. We had to manually push the sky slider down. There is also a leaking issue when there is rain. Water pours into the vehicle from around the front interior lights on the roof between the driver and passenger seat. There is also water marks from the sky slider leaking. I also have a sensor that stays on constantly. The sensor is for low tire pressure.
Our 2008 Jeep Liberty has a defective sky slider roof. Despite being properly maintained, it has jumped the tracks and had to be forced closed. We are concerned about the safety if it does not remain closed while driving. We have contacted Jeep who refuses to help. After reading numerous complaints online, we are questioning why there has not been a recall as this is an obvious safety concern and can leave owners unable to use their vehicles.
Sky slider roof pours water into dash and steering component. Power steering has be disabled on several occasions while driving vehicle. When water pours in it saturates both driver and dashboard area running down steering column into the components. In addition, the lift of the roof causes vehicle to swerve when driving on interstate. Noise created by this defect prevents driver from hearing emergency vehicles.
TL- contact owns a 2008 Jeep Liberty... contact stated sunroof leaks when it rains. Contact filed complaint through Chrysler Jeep dealership... contact stated that cold air comes through seal of sunroof.... seal of sunroof coming loose... back end of sunroof opens by itself... dealership stated no recall on sunroof contact was advised to contact Jeep at 877-426-5337.. contact would need to pay for repairs... 0 recalls associated with this VIN...
The contact owns a 2008 Jeep Liberty. The contact stated that there was a constant leak coming from the top of the vehicle. The vehicle was taken to an unknown dealer for several failures that recurred. The dealer replaced the tracking and rear passenger side handle screws, but the failure continued. The manufacturer failed to provide a remedy to prevent the failure after the dealer replaced several parts; therefore, the leak continued. The failure mileage was not available.
There have been numerous complaints on online forums on the Jeep Liberty limited edition with the sky slider. Basically, there are reports on the sky slider coming off the track and flying off of the vehicle. My sky slider personally will not close because of a "system fault" Jeep tells me and only some Jeep dealerships have the knowledge on how to fix a sky slider. They want to charge $3K to fix the roof, but they are acknowledging that it is a consistent issue with this vehicle, that the sky slider will not close all the way, which results in it coming off at high speeds.
This is our second problem since 2010 when we purchased vehicle that the slider sunroof has come off it's tracks. The first time it was about a month after we purchased it and cost $1400 to fix now for no reason it just popped off and bows and track broke. Rained in her car and shorted out electrical. This is a piece of crap and when I look at all the complaints it should be something they are liable for fixing because now its going to cost 3500 and Jeep dealers are telling us they don't want to deal with it because it has been an issue from the beginning. What is wrong with this that Jeep people don't want to take responsibility for their faulty products and the NHTSA is not making them. They have quit making this for a reason. Because it was faulty and not something that would work. Now vehicle owners are stuck with no options. Please consider helping us! my daughter is in nursing school and I'm a single mother. What are our options. Jeep dealerships don't want these cars back!
Bueno hearquart Toyota me vendi este carro sin decir que ES chocado, que al techo que ES de lona le entra aire Y toda la lluvia. Estuve varias semana vindolos para que me lo arreglaran Y nada. Me dijeron que cobraban 2500$ una suma muy alta Y para colmo el vehculo no vale ni la mitad en que me lo vendieron. Este dealer me estafo.nunca me hablo claro. Espero me ayuden. Gracias
Two claims filed per this complaint. 1) sky slider leak; failure - overhaul/replacement required due to track/cable failure. Was leaking into vehicle, as well as leaking into dome light. Inspected per Jeep authorized dealer, confirmed sky slider no longer properly sealing and has failed, requiring total system overhaul and replacement. Referencing various NHTSA documented claims, it already a known issue and in need of resolution.. I was responsible for paying all costs associated with repair, which was over $4000 total. Additionally, the vehicle has suffered a substantial drop in overall resale value due to vehicles reputation for having costly defects and overlooked for recall and warranty. Dealer performed repair at my expense, but I am currently requesting that this claim is properly reviewed for a proper, more cost-effective solution to defective unit. 2) vehicle suffers from temporary rough idle and significant drops in RPM's, nearly stalling itself out. Also begins suffering from intermittent loss of vehicle and device related functions such as loss of horn function, intermittent or partial lights function or window operation. On 2 different occasions while operating under the erratic conditions, the rear window hatch unlocked itself as though the button was hit on mfr. Key fob. These issue occurs randomly and typically last no more than 5 minutes before normal operation returns. Due to lack of information on the cause of this issue, what components are effected and what the specific defect is capable of performing, it is something needing to be looked into for proper resolution.
Sunroof leaking badly noticed a small amount earlier but lately has gotten worse. Headliner is stained from the leak. Drivers floorboard is wey from leak.
The contact owns a 2008 Jeep Liberty. The contact stated that there was water built up in the dome light which allowed water to leak into the vehicle. The vehicle started to smell like mold from water entering the vehicle. The vehicle was not diagnosed or repaired. The VIN was not available. The failure mileage was 100,000.
A D V E R T I S E M E N T S
- Nogales, AZ, USA