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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
50,700 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Wrangler seat belts / air bags problems

seat belts / air bags problem

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2011 Jeep Wrangler Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #16

Nov 012014

Wrangler 4WD 6-cyl

  • 83,000 miles

A D V E R T I S E M E N T S

In reference to NHTSA campaign 11V528000, I am the owner of a 2011 Jeep Wrangler, with the above VIN. This vehicle is a left hand drive and has the same clockspring problem. Is there or was there a recall for left hand drive vehicles? my airbag light has been illuminated for several months and my mechanic ran a diagnostic, he explained that there was no recall for this problem for my Jeep.

- Williamstown, NJ, USA

problem #15

Jan 282015

Wrangler 4WD 6-cyl

  • 53,325 miles
The airbag light has come on to report a fault in the system. This is a major problem that Jeep Wrangler jk owners are having. The clock spring is faulty. The right hand drive version of this vehicle has been recalled for the same part. But not the left hand drive? this is most definitely a defective part as after searching on the internet its a wide spread problem and needs to be addressed. Parts failing as soon as 1/12 years. The airbag will not deploy if in an accident.

- Lake Elsinore, CA, USA

problem #14

Jan 082014

Wrangler

  • 20,000 miles
The contact owns a 2011 Jeep Wrangler. The contact stated that the cruise control and the horn failed to activate. In addition, the air bag warning light illuminated. The vehicle was taken to the dealer, who diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 20,000.

- Kingsville, TX, USA

problem #13

Nov 282012

Wrangler

  • miles

A D V E R T I S E M E N T S

On the 2011 Jeep Wrangler (lhd) dashboard, the airbag warning light flashes on every other minute with a chime, an indication that there is something malfunctioning or interfering with the vehicle's airbags.this has been a recurring issue and concern for many 2011 Jeep Wrangler (lhd) owners, including myself, and has been shown time and time again to be caused by a faulty clockspring within the vehicle's steering wheel. This faulty clockspring is the culprit for potential airbag failure in the 2011 Jeep Wrangler (lhd) during an accident or premature deployment when simply driving around. Daimler Chrysler has refused to address the safety concern of their faulty clockspring that can cause failure of the vehicle's airbags from properly deploying

- San Diego, CA, USA

problem #12

Dec 052014

Wrangler

  • 62,000 miles
The contact owns a 2011 Jeep Wrangler. The contact stated that while driving at various speeds, the air bag warning light illuminated intermittently. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 13V176000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 62,000.

- Hammond, OR, USA

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problem #11

Nov 022010

Wrangler 4WD 6-cyl

  • 25 miles
I have been experiencing electrical problems with my vehicle since I purchased it in November 2010. There has been systemic electrical failures that are getting progressively worse and putting my safety at risk. I have been getting the run around with Chrysler regarding the problems. - I purchased the vehicle brand new from a Jeep dealer in los angeles California. Since being purchased the following components have failed intermittently. Each part simply stopped working while I was driving the vehicle and in order to make them start working again I would have to pull over turn the car off wait a few minutes then turn the car back on (horn, lights, window maser switch, car stereo, car stereo amp, driver's airbag). Once I restarted the car it seemed like the Jeep would reset and the parts would start working again. Jeep has been replacing these items, but they would never root cause the problem. - most recently Chrysler discovered that the fuse box & electrical cluster were defective. It took Jeep 77 days to replace the 2 parts. The worse part is they tried to have me drive the vehicle during those 77 days until the parts became available putting me and any vehicle around me at risk of injury and death. This in my opinion is a serious safety hazard. - while I hope this is the end of my problems.. I think the NHTSA should investigate Jeep Chrysler's electrical cluster and components to ensure that they are worthy of being in vehicles on the road.

- Washington, DC, USA

problem #10

Aug 182014

Wrangler 6-cyl

  • 60,233 miles

A D V E R T I S E M E N T S

On the 2008 to 2012 Jeep Wrangler (lhd) dashboard, the airbag warning light flashes on every other minute with a chime, an indication that there is something malfunctioning or interfering with the vehicle's airbags.this has been a recurring issue and concern for many 2008 to 2012 Jeep Wrangler (lhd) owners, including myself, and has been shown time and time again to be caused by a faulty clockspring within the vehicle's steering wheel. This faulty clockspring is the culprit for potential airbag failure in the 2008 to 2012 Jeep Wrangler (lhd) during an accident or premature deployment when simply driving around. Daimler Chrysler has refused to address the safety concern of their faulty clockspring that can cause failure of the vehicle's airbags from properly deploying. This is a major safety violation and safety feature that can and will cost loss of life if it is not fix properly by either replacing it or creating a cover for the clockspring.

- Doral, FL, USA

problem #9

Apr 162014

Wrangler 6-cyl

  • 68,000 miles
My 2011 left hand drive Jeep Wrangler jk (4 door) has a warning light on the dash. Dealer determined it is the "clock spring". upon further research, it is clear that this is a common failure. There is a recall on the 1997 model and all of the right hand drive models (mail deliver). The part is the same in all of them. This needs to be addressed before there is serious fatality (the airbag may not work as a result). A recall is necessary for all the left hand models as well.

- Rock Hill, SC, USA

problem #8

Dec 042013

Wrangler

  • 37,000 miles
The contact owns a 2011 Jeep Wrangler. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer, who diagnosed that the clock spring assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in the NHTSA campaign number: 11V528000 (air bags). The failure mileage was 37,000.

- Bloomington, IL, USA

problem #7

May 232014

Wrangler 6-cyl

  • 79,000 miles
Clock spring has went bad. Which makes the airbag and horn useless. Only 3 years old.

- Phoenix, AZ, USA

problem #6

Jan 212014

Wrangler

  • 52,600 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Wrangler. The contact stated when starting the ignition the air bag warning indicator remained illuminated. The vehicle was taken to an independent mechanic for diagnostic testing. The trouble code indicated that the clock spring was faulty. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 52,600.

- Pocola, OK, USA

problem #5

Nov 192013

Wrangler 6-cyl

  • miles
My clock spring is inop there is a recall for this on right side drive Jeep well mine is a left side drive with the same issues that the right side drive has why isn't it a recall for all clock springs they are the same part number for both side drives please fix this as it also affects my horn and airbag. Thank you

- Tomsriver, NJ, USA

problem #4

Oct 012013

Wrangler 6-cyl

  • 108,832 miles
Upon starting vehicle during initial gauge check the air bag light comes on. While driving anytime the steering wheel moves the airbag light chimes and illuminates on and off.

- Carlton , OR, USA

problem #3

Jan 242013

Wrangler 6-cyl

  • 41,000 miles
Dealer indicated that clock spring was faulty and needed replacement. Was told that this was not covered under warranty and would cost $500. Research has shown that Chrysler extended warranty on 2008 model to 150K miles or 10 years due to faulty clock spring. It does not appear that the design flaw was corrected and I feel that this part should be covered under warranty by Chrysler for all model years.

- Haddon Township, NJ, USA

problem #2

Apr 042012

Wrangler

  • 14,600 miles
The contact owns a 2011 Jeep Wrangler. While driving approximately 35 mph, the contact lost control of the steering wheel on an elevated road. The vehicle went airborne and crashed into a field where the vehicle rolled over. The air bags did not deploy. The driver was transported by ambulance to the hospital. The driver of the vehicle sustained a fracture to her spinal cord and several bruises. The vehicle was destroyed. The approximate failure mileage was 14,600.

- Pacific , MO, USA

problem #1

Feb 262011

Wrangler

  • 22,500 miles
I had a vehicle accident and the air bags did not deploy. My insurance agent and auto body technician both agreed that the air bags should have deployed.

- Harriman, TN, USA

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