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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
48,065 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Wrangler seat belts / air bags problems

seat belts / air bags problem

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2011 Jeep Wrangler Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #25

Jun 122015

Wrangler

  • 74,000 miles

A D V E R T I S E M E N T S

The air bag light has been turning on and off, it is mostly on. The dealership told me it was the "clockspring" and it would be about $500 to repair. I declined to repair because I cannot afford it right now.

- Merriam, KS, USA

problem #24

Jun 102015

Wrangler

  • 68,030 miles
On my 2011 Jeep Wrangler rubicon unlimited (lhd) dashboard, the airbag warning light flashes on every other minute with a chime, an indication that there is something malfunctioning or interfering with the vehicle's airbags.this has been a recurring issue and concern for many 2007 and newer Jeep Wrangler (lhd) owners, including myself, and has been shown time and time again to be caused by a faulty clockspring within the vehicle's steering wheel. This faulty clockspring is the culprit for potential airbag failure in the Jeep Wrangler (lhd) during an accident or premature deployment when simply driving around. Daimler Chrysler has refused to address the safety concern of their faulty clockspring that can cause failure of the vehicle's airbags from properly deploying.

- Elizabeth City, NC, USA

problem #23

May 092015

Wrangler

  • 45,000 miles
The contact owns a 2011 Jeep Wrangler. While driving at an unknown speed, the air bag warning light illuminated. In addition, the horn and the cruise control became inoperable. The vehicle was taken to a dealer where it was diagnosed that the air bag clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 13V176000 (air bags). The failure mileage was 45,000.

- Cottonwood, CA, USA

problem #22

May 012015

Wrangler

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Wrangler. The contact stated that there was a previous recall on for the right-hand drive vehicles. The contact's vehicle was a left-hand drive, which experienced the failure listed in the recall. The air bag warning light illuminated. The VIN was excluded from NHTSA campaign number: 13V176000 (air bags). The vehicle was taken to a dealer where it was diagnosed that the clock spring steering column needed to be replaced. The vehicle was repaired. The manufacturer was notified of the issue. The failure mileage was unknown.

- Nipomo , CA, USA

problem #21

Apr 192015

Wrangler 4WD 6-cyl

  • Automatic transmission
  • 61,000 miles
The contact owns a 2011 Jeep Wrangler. The contact stated that the air bag warning lamp flickered on and off. The vehicle was taken to an independent mechanic, who tested and received diagnostic codes B01 and B02. The vehicle was to be further inspected and diagnosed by an authorized dealer to determine the failure. The vehicle was not included in NHTSA campaign numbers: 13V176000 (air bags) and 11V528000 (air bags). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,000. Updated 6/8/15 updated 06/11/15

- Prineville, OR, USA

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problem #20

Jan 282015

Wrangler

  • 44,000 miles
While driving my Jeep from home to work, I was probably five minutes into the drive when my air bag light begins to ding on and off every couple of seconds. I was driving on the same residential street I always take to work and have never experienced any issues in the past. My vehicle is very well taken care of and is not abused like some Jeep. After work I was doing research as to what could cause the problem and the consensus seemed to be that if a Jeep was rained on your clock spring would soon go bad. I have removed both the top and doors from my Jeep, but the Jeep has never been rained on. My Jeep is garage kept and the only elements it has been exposed to is heat and dust. Also, I experienced this issue in January and I am in northern ut so this vehicle has not even had the top off within six months from the incident. [xxx] said they would be happy to look at the problem but that the average cost is around $500 (they seemed aware of the faulty part). After further research I have discovered the 2008 clock spring was found to be recalled but nothing later then that" I am confused how the same part can be recalled on the same vehicle but only for one year" Jeep promotes themselves as trail rated, yet I would argue they are simply novelty at this point with all fashion and no function (mind you this is coming from someone who does not even partake in off-roading). Lastly, aside from the obvious security concern it has been brought to my attention that this vehicle now will not pass safety and emissions testing due to mopar's failure I am now required to pay for their mistake. Please address this issue and help others in the future! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Roy, UT, USA

problem #19

Feb 092015

Wrangler 6-cyl

  • 49,000 miles

A D V E R T I S E M E N T S

Air bag warning light comes on intermittently, and speed control works intermittently. Problem was diagnosed as a defective clock spring in the steering column.

- Grand Rapids, MI, USA

problem #18

Feb 252015

Wrangler 4WD 6-cyl

  • 72,000 miles
My air bag light came on. I took my car into the dealer and they told me that the clock spring needed to be replaced. I found out that there is recall for the clock spring, but only on the right-hand drive Jeep. Have the left-hand drives been included in this recall?

- Pinole, CA, USA

problem #17

Mar 112015

Wrangler

  • miles
The contact owns a 2011 Jeep Wrangler. The contact received notification of NHTSA campaign number: 14V361000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Louisville, KY, USA

problem #16

Nov 012014

Wrangler 4WD 6-cyl

  • 83,000 miles
In reference to NHTSA campaign 11V528000, I am the owner of a 2011 Jeep Wrangler, with the above VIN. This vehicle is a left hand drive and has the same clockspring problem. Is there or was there a recall for left hand drive vehicles? my airbag light has been illuminated for several months and my mechanic ran a diagnostic, he explained that there was no recall for this problem for my Jeep.

- Williamstown, NJ, USA

problem #15

Jan 282015

Wrangler 4WD 6-cyl

  • 53,325 miles

A D V E R T I S E M E N T S

The airbag light has come on to report a fault in the system. This is a major problem that Jeep Wrangler jk owners are having. The clock spring is faulty. The right hand drive version of this vehicle has been recalled for the same part. But not the left hand drive? this is most definitely a defective part as after searching on the internet its a wide spread problem and needs to be addressed. Parts failing as soon as 1/12 years. The airbag will not deploy if in an accident.

- Lake Elsinore, CA, USA

problem #14

Jan 082014

Wrangler

  • 20,000 miles
The contact owns a 2011 Jeep Wrangler. The contact stated that the cruise control and the horn failed to activate. In addition, the air bag warning light illuminated. The vehicle was taken to the dealer, who diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 20,000.

- Kingsville, TX, USA

problem #13

Nov 282012

Wrangler

  • miles
On the 2011 Jeep Wrangler (lhd) dashboard, the airbag warning light flashes on every other minute with a chime, an indication that there is something malfunctioning or interfering with the vehicle's airbags.this has been a recurring issue and concern for many 2011 Jeep Wrangler (lhd) owners, including myself, and has been shown time and time again to be caused by a faulty clockspring within the vehicle's steering wheel. This faulty clockspring is the culprit for potential airbag failure in the 2011 Jeep Wrangler (lhd) during an accident or premature deployment when simply driving around. Daimler Chrysler has refused to address the safety concern of their faulty clockspring that can cause failure of the vehicle's airbags from properly deploying

- San Diego, CA, USA

problem #12

Dec 052014

Wrangler

  • 62,000 miles
The contact owns a 2011 Jeep Wrangler. The contact stated that while driving at various speeds, the air bag warning light illuminated intermittently. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 13V176000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 62,000.

- Hammond, OR, USA

problem #11

Nov 022010

Wrangler 4WD 6-cyl

  • 25 miles
I have been experiencing electrical problems with my vehicle since I purchased it in November 2010. There has been systemic electrical failures that are getting progressively worse and putting my safety at risk. I have been getting the run around with Chrysler regarding the problems. - I purchased the vehicle brand new from a Jeep dealer in los angeles California. Since being purchased the following components have failed intermittently. Each part simply stopped working while I was driving the vehicle and in order to make them start working again I would have to pull over turn the car off wait a few minutes then turn the car back on (horn, lights, window maser switch, car stereo, car stereo amp, driver's airbag). Once I restarted the car it seemed like the Jeep would reset and the parts would start working again. Jeep has been replacing these items, but they would never root cause the problem. - most recently Chrysler discovered that the fuse box & electrical cluster were defective. It took Jeep 77 days to replace the 2 parts. The worse part is they tried to have me drive the vehicle during those 77 days until the parts became available putting me and any vehicle around me at risk of injury and death. This in my opinion is a serious safety hazard. - while I hope this is the end of my problems.. I think the NHTSA should investigate Jeep Chrysler's electrical cluster and components to ensure that they are worthy of being in vehicles on the road.

- Washington, DC, USA

problem #10

Aug 182014

Wrangler 6-cyl

  • 60,233 miles
On the 2008 to 2012 Jeep Wrangler (lhd) dashboard, the airbag warning light flashes on every other minute with a chime, an indication that there is something malfunctioning or interfering with the vehicle's airbags.this has been a recurring issue and concern for many 2008 to 2012 Jeep Wrangler (lhd) owners, including myself, and has been shown time and time again to be caused by a faulty clockspring within the vehicle's steering wheel. This faulty clockspring is the culprit for potential airbag failure in the 2008 to 2012 Jeep Wrangler (lhd) during an accident or premature deployment when simply driving around. Daimler Chrysler has refused to address the safety concern of their faulty clockspring that can cause failure of the vehicle's airbags from properly deploying. This is a major safety violation and safety feature that can and will cost loss of life if it is not fix properly by either replacing it or creating a cover for the clockspring.

- Doral, FL, USA

problem #9

Apr 162014

Wrangler 6-cyl

  • 68,000 miles
My 2011 left hand drive Jeep Wrangler jk (4 door) has a warning light on the dash. Dealer determined it is the "clock spring". upon further research, it is clear that this is a common failure. There is a recall on the 1997 model and all of the right hand drive models (mail deliver). The part is the same in all of them. This needs to be addressed before there is serious fatality (the airbag may not work as a result). A recall is necessary for all the left hand models as well.

- Rock Hill, SC, USA

problem #8

Dec 042013

Wrangler

  • 37,000 miles
The contact owns a 2011 Jeep Wrangler. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer, who diagnosed that the clock spring assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in the NHTSA campaign number: 11V528000 (air bags). The failure mileage was 37,000.

- Bloomington, IL, USA

problem #7

May 232014

Wrangler 6-cyl

  • 79,000 miles
Clock spring has went bad. Which makes the airbag and horn useless. Only 3 years old.

- Phoenix, AZ, USA

problem #6

Jan 212014

Wrangler

  • 52,600 miles
The contact owns a 2011 Jeep Wrangler. The contact stated when starting the ignition the air bag warning indicator remained illuminated. The vehicle was taken to an independent mechanic for diagnostic testing. The trouble code indicated that the clock spring was faulty. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 52,600.

- Pocola, OK, USA

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