This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Jeep Wrangler. The contact stated that the vehicle was included in NHTSA campaign number: 13V234000 (power train, steering). The dealer was contacted and stated that the part was not available for the repair. The manufacturer was not contacted. The vehicle was not repaired.
Re: safety recall N28/NHTSA 13V-234 transmission oil cooler tube in contact with the power steering fluid tube which may cause a loss of transmission fluid and result in a loss of transmission function which will increase the risk of a crash. I received recall notice approximately 2 months ago. I contacted the dealer (billy bender Chrysler Jeep Dodge) where I purchased the vehicle. They stated that they had me on a waiting list to get the required parts. It has been one month without notice that the safety recall parts were supposed to be ordered so I contacted the dealer again to check on parts. Dealer advised me that I was currently 9th on the list to receive the safety recall parts. However, Chrysler Jeep was only sending the dealer one (1) set of parts per month so it would be approximately 9 months before they will have the parts to fix my vehicles' safety recall. This is unacceptable for a safety recall to go 2 months without repair let alone for Chrysler to only supply only one part per month to dealers which will add 9 additional months (since I'm 9th on the waiting list) to get a safety recall fixed!!!!
The contact owns a 2013 Jeep Wrangler. The contact stated that the vehicle was included in NHTSA campaign number: 13V234000 (power train, steering). The dealer was contacted and stated that the part was not available for the repair. The contact stated that he noticed a smell of burning oil while driving for extended periods of time. The vehicle was not repaired. The failure mileage was 10,000.
The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign number 13V234000 (power train, steering) had exceeded a reasonable time for repair. The dealer advised that the manufacturer provided only one part per month and the contact had to be placed on a waiting list. The contact had not experienced a failure.
The contact owns a 2013 Jeep Wrangler. The contact stated there was a recall associated with NHTSA campaign id number 13V234000 (power train, steering) however, the vehicle was not serviced under the recall because the part was unavailable. The dealer also could not provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
- Pittsburgh, PA, USA
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The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign id number 13V234000 (power train, steering) however, the contact was not able to have the vehicle serviced because the part needed to correct the failure was on a massive waiting list. The dealer informed the contact that only one remedy part was being sent to the dealer every fourteen days. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Safety recall N28/NHTSA 13V-234 transmission oil cooler tube just called the Jeep dealership in lexington park, md to schedule the repair and they put me on a waiting list. Not a big deal but im number 18 and they are getting about one part in a week. That means I have to wait 18 weeks? seems Chrysler would pump out these parts faster.
Safety recall N28/NHTSA 13V-234 - transmission oil cooler tube when I contacted my local dealer about scheduling this recall work, I was told that Chrysler was only shipping 1 replacement part per week to the dealer and they were creating a first-come, first-served list to complete the recall work. Chrysler claims to be "sincerely concerned about your safety", yet they can't provide enough replacement parts to ensure the recall work is done in a timely manner!!!
While backing out of a parking space, I was moving the shifter to reverse and heard a clunk sound. It was not a smooth shift. Immediately the check engine light came on. I backed the vehicle out of space and move the automatic shifter to drive and heard another clunking noise. The check engine light stayed on. As I tried to pick up speed the transmission would not shift and the RPM's went higher and higher. We drove the car up to 40 mph and the transmission would not shift. So we decided to take the car home and not operate the vehicle as the transmission was not shifting properly or not at all.
The contact owns a 2013 Jeep Wrangler. The contact referenced NHTSA campaign id number 13V234000 (power train, steering) and stated that the part needed for the recall service was unavailable. The manufacturer was notified of the problem and they were unable to provide an expected date for the remedy part to become available. The contact had not experienced any failures.
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign number: 13V234000 (power train, steering) and contacted the dealer to have the vehicle serviced under the recall. The dealer stated that the parts needed to complete the recall repair were unavailable. The vehicle was not serviced. The manufacturer was notified and they stated that they were in the process of manufacturing the parts. The contact had not experienced a failure.
I was informed of safety recall N28 / NHTSA 13V-234 back in July of 2013. I called Jeep directly in order to resolve this recall only to be told there are no parts available at that time.. I called Jeep & my local dealer in August 2013 & still no parts nor a response time... it is now Sept 30, 2013 & I am still being told no updates on when parts will become available... this is extremely concerning & at the same time disturbing..
The contact owns a 2013 Jeep Wrangler. The contact stated there was a recall associated with NHTSA campaign id number 13V234000 (power train, steering) and the part was unavailable. The dealer and manufacturer were both notified and they were unable to provide an expected date for the part. The contact had not experienced any failures.
The contact owns a 2013 Jeep Wrangler. The contact stated that while driving 55 mph, the vehicle stalled. The driver's seat became hot and the driver safely merged off road. He then noticed smoke coming from under the seat and he exited the vehicle. The fire department was called to extinguish the fire. The vehicle was towed to an independent mechanic for inspection and was deemed as being destroyed. The manufacturer was not notified of the incident. The approximate failure mileage was 2,400.
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign number: 13V234000 (power train) in the mail and stated that the dealer informed her that the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure.
TL- the contact owns a 2013 Jeep Wrangler. A recall NHTSA campaign number: 13V234000 (power train, steering) was received. The contact attempted to make an appointment but was informed that the part was unavailable and no time frame was given. The contact has not experienced any issues. The manufacturer was made aware of the issue. The approximate failure mileage was 6000.-
2013 Jeep Wrangler rubicon, caught fire after coming off of a highway. Traveling under 30 mph, I saw flames underneath the Jeep behind me ( my friends Jeep ). by the time I noticed it was a ball of flame. I immidiately slamed on the brakes and waved him down. He could barely stop because his brakes also went out( he said the ABS light flipped on) my other friend jumped out of the vehicle I was traveling in and attempted help said friend in the Wrangler. Same friend had a giant bucket of water in his bed of the truck I was driving. I grabbed it and ran to the Wrangler. I looked underneath the Jeep, the flames were smaller and I could see that the origin was on top of the transmission. There was nothing I could do, I didn't have a cup or a device to scoop water to put the fire out. At this time I realized that this was a form of chemical fire. So water would have made it worse. We evacuated the area since it was so close to the gas tank. I called the on base cops and the fire trucks were there within 10. At this time the interrior was on fire, they attemped to put the fire out but the gas tank had ruptured. About 8 gallons of gas was on its way out of the tank. It took 2, 000 gallons, 2 trucks, 6 fire extuinguishers, and an unknown refill of water from another water truck to both fire trucks to put the fire out! I have 90% of everything on video. Including the after affects!
A D V E R T I S E M E N T S
- Winter Haven, FL, USA