This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Jeep Wrangler. The contact stated NHTSA campaign number: 13V234000 (power train, steering) had surpassed a reasonable amount of time for repair. The dealer stated that the part was not available and that they were only receiving 2-3 repair kits a month. The manufacturer was not made aware of the incident. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign number13V234000 (power train, steering) had exceeded a reasonable time for repair. The contact received the recall letter six months ago and the dealer advised they only received two repair kits per month. The contact was placed on a waiting list, which the contact was concerned would exceed several months. The contact had not experienced a failure.
The contact owns a 2013 Jeep Wrangler. The contact stated that the parts were still not available for repairs under NHTSA campaign number: 13V234000 (power train, steering). The manufacturer was not made aware of the problem. The vehicle had not exhibited the failure.
"safety recall N28/NHTSA 13V-234 transmission oil cooler tube" - another complaint regarding patent disregard for consumer safety by Chrysler. I have been waiting 14 months for resolution to this issue. The manufacturer direct me to the dealership. The dealership blames the manufacturer. NHTSA bears responsibility as well as they apparently are failing to compel Chrysler to perform. I certainly do not want anyone to suffer injury due to this defect. Can nothing be done to accelerate the repair process?
The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign number 13V234000 (power train, steering) had exceeded a reasonable time for repair. The contact had not experienced the failure.
- Floral City , FL, USA
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The contact owns a 2013 Jeep Wrangler. The contact stated that she received a notice for NHTSA campaign number 13V234000 (power train, steering) but was informed that the parts were not available. The manufacturer was notified of the issue. The contact had not experienced a failure.
I have been regularly receiving a notice titled "safety recall N28/NHTSA 13V-234 transmission oil cooler tube" from Chrysler many times for the past year. The dealership has not made any attempt to perform the recall even though I have often tried to scheduled it. They continually tell me that they cannot get the required parts from the factory, but when they do they will call me. I called the factory recall assistance center (1-800-853-1403) listed on the recall notice and the person who answered gave me the same story; "Chrysler is having trouble getting the required parts from their supplier". I am certain Chrysler has the ability to build anything, so the fact that they say they can't get some simple hoses built is a ridiculous excuse. It is clear that Chrysler is not responding sincerely to this NHTSA recall. Perhaps, like the Chevy ignition key fob issue, cost vs safety is more important to yet another american automobile manufacturer. Note that the Chrysler notice did say that if the dealer fails to remedy the defect within a reasonable time to file a complaint at www.safercar.gov and this form is the only complaint form I could access from that site. If this is the wrong form please redirect my complaint to the correct location.
No accident...yet. I have received 3 recall notices in the mail from Chrysler regarding the transmission oil cooler tube - safety recall N28/NHTSA/ 13V-234 over the course of a year. With each notice I have called the superstition Jeep Chrysler dealership where I bought my vehicle. Each time I am told they would have to order the part and then call me back to schedule the repair. There is never a call back. With today's 3rd notice, I was again told the part was not in. This time they said the problem is that only a very limited number of parts have been shipped out at a time. It seems wrong of them to hold back on shipping the parts if they know their is a potential risk to owners. Per the recall notice, I am issuing this complaint.
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign id number: 13V234000 (power train, steering), however the part needed to perform the repair was unavailable. The dealer informed the contact that only one remedy part was being sent per month. The manufacturer was not notified of the problem. The contact had not experienced a failure..updated 06/09/14 the consumer stated the vehicle has been repaired in accordance to the recall notice. Updated 06/16/2014
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign id number: 13V234000 (powertrain, steering) and stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated parts are not available. The contact had not experienced a failure. The manufacturer was not contacted.
The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had surpassed a reasonable amount of time for repair. The dealer stated that the part was not yet available and that the manufacturer was only distributing one repair kit per week. The contact was number 30 on the waiting list which meant he would have to wait an additional 30 weeks to have the vehicle repaired. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2013 Jeep Wrangler. The contact stated that the parts were still not available to have NHTSA campaign number: 13V234000 (power train, steering) performed on his vehicle. The manufacturer was made aware of the problem. The contact had not experienced a failure.
I have now received three recall notices on my 2013 Jeep Wrangler unlimited. These notices describe a problem with the transmission that could result in crash if not fixed timely. The problem is that Chrysler corporation is not providing the dealerships with the parts necessary to fix the problem. Why would Chrysler not provide the necessary parts to fix a problem before a crash or major transmission problem. The knowledge of this recall and my inability to get it fixed in spite of several attempts to schedule the required repairs at my local dealers has caused me a great deal of stress and anxiety as there is always lurking in the back of my mind the possibility of having a catastrophic mechanical problem resulting in a sudden crash and possibly injury or death to my family and me. Please resolve these issues immediately.
Advised of a recall concerning an issue with a transmission oil cooler line. Went to dealership to have repair made, was told that the manufacture will only sell 2 of the necessary parts to the dealer per month! I was put on a waiting list. It is now almost 6 months later and the repair still can't be made.
The contact owns a 2013 Jeep Wrangler. The contact stated that she attempted to have her vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and that the dealers were receiving one part per week. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
The contact owns a 2013 Jeep Wrangler. The contact stated that she was very concerned for her safety since the parts were still not available for NHTSA campaign number: 13V234000 (power train, steering). The dealer was contacted. The manufacturer was made aware of the issue. The contact has not experienced the failure. The current mileage was 12,148.
The contact owns a 2013 Jeep Wrangler. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and that the dealers were receiving one part per week. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
After numerous attempts to have a recall regarding the transmission oil cooling tube repaired I am writing to complain regarding Chrysler corporations extremely slow response to provide parts to my local dealer. After receiving the recall notice, I contacted my local dealer for the repair at the 3,500 mile service. I was told that the parts were not available. During the 7,000 mile service visit I was told that the parts were being rationed by Chrysler and my parts would be ordered. During the required alignment visit at 8,000 miles, I was told that there were 16 people in front of me. I next contacted Chrysler to complain and was told that they were aware of the problem and were trying to rectify the situation. I next emailed my dealer to express my frustration and was told that my email would be shared with the dealership hierarchy. Two days ago I received my third recall notice and emailed the dealership again to see if the part has arrived with no response.
The contact owns a 2013 Jeep Wrangler. The contact received a notice for NHTSA campaign number 13V234000 (power train, steering) but was informed that the parts were not available. The contact has not experienced a failure. The manufacturer was not contacted.
The contact owns a 2013 Jeep Wrangler sport. The contact stated that she received a notice for NHTSA campaign number 13V234000 (power train, steering) and was informed by the dealer that the parts were not available. The contact felt that the manufacturer had exceeded a reasonable time for repaired. The manufacturer was contacted about the issue. The contact had not experienced a failure. The current mileage was 4,500.
A D V E R T I S E M E N T S
- San Antonio , TX, USA