This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Jeep Wrangler. The contact received NHTSA recall campaign id number 13V234000 (power train, steering) and the part needed was currently unavailable to perform the repair. The dealer was unable to provide an expected date for the part to be available. The manufacturer was notified of the delay. There were no failures at this time.
The contact owns a 2013 Jeep Wrangler. The contact stated NHTSA campaign number: 13V234000 (power train, steering) had exceeded the reasonable amount of time for repair. The dealer stated that the part were not available. The manufacturer was not notified of the failure. The vehicle was not repaired. There were no failures at this time; however, at times the contact could smell a slight odor of transmission fluid. The failure mileage was 22,000.
The contact owns a 2013 Jeep Wrangler. The contact received three recall notifications of NHTSA campaign id number 13V234000 (power train, steering) and the part needed was currently unavailable to perform the repair. The dealer informed that the manufacturer was sending one part every nine weeks. The manufacturer was not notified of the problem. There were no failures.
Notified Chrysler on 12/20/13 about transmission oil cooler tube recall. Have checked in three times to see if part is available. No parts are available for recall repair. Service dept. Says I am on list so when part arrives I will be called. Approximately I have been waiting almost 6 months with no call yet. Just called today and still no parts available.
Chrysler has recalled my Jeep: Safety recall N28/NHTSA 13V-234, transmission oil cooler tube. My dealer lucas Chrysler and Jeep, 1624 New Jersey 38, lumberton, NJ 08048, told me that Chrysler issues one part for this recall every 2 weeks. They also told me that they have a list of over 25 customers who need to have this recall performed. At that rate it would take me close to a year to have this dangerous condition corrected. I drive 120 miles/day to and from work. This dangerous condition is unacceptable.
- Lumberton, NJ, USA
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This is specifically regarding the N28/NHTSA 13V-234 transmission oil cooler tube recall. We have waited for perhaps a year for the specified part to be delivered to the dealer. I am now faced with moving overseas with the military and cannot ship my vehicle until all recalls are remedied. This is unacceptable.
The contact owns a 2013 Jeep Wrangler. The contact stated that he was concerned for his safety since the parts were not available in order repair the NHTSA recall campaign number: 13V234000 ( power train, steering). The dealer and the manufacturer were notified of the parts delay. There were no failures at this time.
The contact owns a 2013 Jeep Wrangler. The contact stated that she attempted to have her vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and that the dealers was receiving one part per week. The contact stated since the failure was reported in June of 2013, there should have been a remedy available before may of 2014 and that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. Updated 7/25/14
The contact owns a 2013 Jeep Wrangler. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and that the dealer was only receiving one part every two weeks. The contact stated that since the failure was reported in June of 2013, there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA notification campaign number 13V234000 (power train, steering). The contact also received NHTSA recall notice campaign number 13V252000 (fuel system, gasoline, structure). The contact stated that the repair was not taken care of in a reasonable amount of time. The dealer stated that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Updated 07/01/14
The contact owns a 2013 Jeep Wrangler. The contact was very concerned for his safety because the parts were still not available in order to have the recall service under NHTSA campaign number: 13V234000 (power train, steering) performed. The dealer was notified to schedule an appointment for the recall repairs. The manufacturer was made aware of the problem. The current mileage was 3,160. There were no failures.
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign id number: 13V234000 (power train, steering) but was advised by the dealer that the parts needed to complete the repair were not available. The manufacturer was also contacted. The contact had not experienced a failure.
I have received several notices about the N28 transmission oil cooler tube recall and have not had any luck at the dealer getting my recall repairs completed. Each time I go in for service I ask about the status and each time I'm told there are no parts available. I was also told that the parts for the recall are on back order and the dealer only gets 2 kits in each month. I was told that I am in line for the repair but they could not tell me where I am in line or how long it will be before the repair is even possible.
Jeep issued a recall last July 7, 2013, over 10 months ago, regarding the transmission oil cooler tube, safety recall N28/NHTSA 13V-234. I have attempted numerous times since then to set up an appointment at my local Jeep dealer, boerne Dodge Chrysler Jeep in boerne tx, to have this recall performed and I have been told each time that they do not have the parts to do this recall. They went on to state that they have received, and continue to receive, a very limited number of the parts required for this recall and that I should put my name on their waiting list for the recall parts. I placed my name on the list 6 months ago but have yet to receive a phone call. I called the Chrysler group recall center at 800-853-1403 and the customer service rep told me the same thing the dealer did, that they had very limited parts and that they were unable to do anything about it at this time. I would request that this matter be looked into, the recall states that this defect may increase the risk of a crash. Since I planned on leaving on an extended trip in this vehicle I am hesitant to take that increased risk. Thank you
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign id number: 13V234000 (power train and steering) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide a reasonable date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 ( power train, steering) had surpassed a reasonable amount of time for repair due to the parts not being available. The manufacturer was not made aware of the delay. The vehicle was not made aware of the failure. The contact had not experienced a failure. The VIN was not available.
Appx. Nine months ago I received a recall for the transmission oil cooler tube(N28 / NHTSA 13V-234) I went to don avee dealer in placentia, ca. They put me on a waiting list. I checked with them three or four months ago and they tell me that Jeep will not send out enough parts to repair the problem. I`ve been told when Jeep sends the dealer the part they will contact who ever is next on the waiting list.
Been notified three times by Chrysler group llc in mi usa of safety recall on this new Wrangler and to call dealer for appointment... have called three or four times in past months since first letter and had varying responses... have to order parts, took my name and number, will send you a letter, will call, etc. All in past several months. Here it is near summer season and no fix for the Wrangler. What are my alternatives here"??? bought several Wrangler from this dealer so not sure it's their doings???" thanks....
The contact owns a 2013 Jeep Wrangler. The contact received a recall notification related to NHTSA campaign id number 13V234000 (power train, steering) and was informed that the part was not available. The manufacturer was notified. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2013 Jeep Wrangler. The contact stated that the parts were still not available for repairs under NHTSA campaign number: 13V234000 (power train, steering). The manufacturer was not made aware of the problem. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Seattle, WA, USA