This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign number: 18V021000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Swampees auto Dodge Ram Fiat Jeep of phoenix (16406 N 26th ave, phoenix, AZ 85023, (480) 630-2825) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was invalid.
"takata recall" called fisher Chrysler Dodge Jeep in yuma, AZ they said they cannot get parts and they should be available February of 2020. That is a year from now and does not seem to be a reasonable time for a safety recall.
Steering wheel controls stopped working which also included the ability to use the horn. The air bag light also came on making the air bag system non operating. Is not a fuse issue. Something is faulty within the steering system and clock spring. Was driving down the road and the air bag light came on without any form of collision taking place. Tried using horn to see if it worked and no sound. Tried using radio controls none work. Tried using cruise control nothing worked. I have turned the Jeep steering wheel every way and nothing works. Turned it off and on still nothing working. Disconnected battery and then connected it back up. Still not working. Checked all fuses by dealer no issues. Factory equipment no modifications made still not working. Unsafe environment made by this malfunction within Jeep Wrangler.
- Iron Station, NC, USA
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I pulled into parking space, foot on brake, ( zero speed naturally) as I started to move shifter from drive to park, the engine roared and Jeep accelerated up over curb and ~ 20ft till I hit the corner of the la fitness building ( my destination) all the time with my foot depressed very hard on the brake. Damaging front bumper, grill, headlight and windshield on left corner (driver side). I deployed all my strength to brake during event with no effect, turned off car, and put it in park. Air bag did not deploy. 1-10-2019 at ~ 8:45am. Carrolton Texas (75007 ) police report # 2019008855, officer elmore # 680 filed on 1-10-2019. I called huffines Jeep dealership to inquire if issues with sudden acceleration had been reported (officer reccomend I check before I drive to their repair shop) bob in customer service said he did not know of any issues or recalls. So I slowly drove with warning light active at ~ 20 mph to shop to start repairs (geico ins. Claim # 0529467460101044 )
Airbag light came on, took to dealer they said clockspring clogged which shuts down airbag functionality, need to replace clockspring. Checked web, found that Chrysler recalled all Jeep year 2007 thru 2011(393,000) for design defect of clockspring stating it can get clogged resulting in inoperable airbag like my son experienced. Then noticed they recalled 2011 thru 2016 right hand drive for same defect. I asked if our clockspring was same design which response was yes so I asked why ours wasn't recalled and covered by Chrysler and response was it wasn't. if product is same for all those years it should be recalled because accident will happen and someone will get seriously hurt if airbags do not deploy. Clockspring is same design in my son's Jeep as all the others that were recalled.
The contact owns a 2013 Jeep Wrangler. While driving various speeds, the air bag warning indicator intermittently illuminated. The contact was concerned that the air bag might deploy. The manufacturer was called and stated that the vehicle was not included in a recall. The vehicle was not taken to a dealer for diagnostic testing or repairs. The approximate failure mileage was 74,000.
The seatbelt/airbag light went on at 27000 miles. One dealer said it was the wiring under the seat and another said it was the seatbelt. My municipal mechanic looked up recall information on the issue and it seems as though my vehicle should have been recalled. Any 2013 Jeep Wrangler sport made before 7/1/2013 has a faulty seatbelt. This is concerning and I am scared to have anyone ride on the passenger side. I am attaching the prodemand report. Please contact me as soon as possible. The light went on when I started the car,
When you pull onto the road it starts to hit the brakes and when you try to hit the gas it still hits the gas then the ABS comes on than the anti slip comes on and than the other one comes on like you are going down the hill comes on. It keeps up hitting my brakes than for a little while it lets up off my brakes but the lights stay on.
Airbag light is on, cruise control (as well as all other controls mounted on the steering wheel) are inoperable. This was gradual; I noticed cruise control didn't work first, then the rest of the controls including the airbag stopped shortly after. This was during highway driving (a coast-to-coast road trip).
Clock spring failure. When stationary the instrument cluster is showing an airbag alert and all control buttons in the steering wheel except cruse control have failed. When the left spoke of the steering wheel is rotated counter clockwise to the 2 O'clock position the airbag alert turns off and all buttons work but only in that position. No difference when in motion except a ding when the steering wheel is turned past a certain position.
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V288000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. Updated 04/06/17
The contact owns a 2013 Jeep Wrangler. The contact stated that the driver side air bag warning indicator remained illuminated on the instrument panel. The vehicle was taken to a mechanic where it was diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 20,000.
Contacted Chrysler concerning my 2013 Jeep Wrangler clock spring assembly "air bag harness" that was giving red light on dash. They have stated that my VIN number was not part of recall. My Jeep mfr date falls within the specifics of the recall on this part. It has been diagnosed by the Chrysler dealership that in fact that was the issue and they will not fix this problem. When vehicle wa purchased and taken back to Chrysler within 30 days dealership wanted to charge 700 dollars to repair. Someone please help me hold Chrysler accountable to fix this safety problem.
Airbag signal failure (clock spring dust issue) 2013 Jeep Wrangler jku left-hand drive, experiencing driver side airbag signal failure. A recall for the same symptoms (recall #16V288000) applies only to right-hand vehicles only. Mileage approximately 45,000.
A D V E R T I S E M E N T S
- Laughlin, NV, USA