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9.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,121 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Lexus CT 200h suspension problems

suspension problem

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2012 Lexus CT 200h Owner Comments

problem #2

Jan 012013

CT 200h

  • 300 miles

A D V E R T I S E M E N T S

I purchased my two new 2012 Lexus ct200hs in December 2012 with 23 miles on it. One of them has been totally fine. The other one, from the first day, had a very jittery ride. I returned to the dealer and they confirmed the ride was abnormal and they replaced all 4 Michelin tires. The tire replacement did not change the cars ride or behavior. I've returned to 2 Lexus dealerships multiple times as well as have been working with Lexus hq, and they're all now saying that the car is performing as designed. I can deal with a rough riding car, but at highway speeds, this Lexus has a high frequency vibration that travels through the car: Can feel in the floor, steering wheel, doors, seats. I commute 17 miles to work and by the time I exit the highway, my feet and lower legs are nearly numb from the vibration. The car is physically exhausting to drive. I can't believe that Lexus would call this driving experience as "performing as designed".

- Haymarket, WA, USA

problem #1

Oct 162012

CT 200h

  • 3,942 miles
The contact owns a 2012 Lexus Ct 200H. The contact stated that while driving 2 mph, the vehicle traveled over a curb and the knuckle of the lower control arm became fractured. The contact stated that the metal did not appear to be heat treated properly. The vehicle was taken to a dealer for diagnosis and he was still awaiting a final decision on whether it was a defect or not. The manufacturer was notified and stated that they would further investigate. The failure and current mileage was 3,942.

- Falmouth, ME, USA

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