NHTSA — Equipment Problems

6.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Lexus ES 300 accessories - interior problems

accessories - interior problem

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2002 Lexus ES 300 Owner Comments

problem #1

May 112004

ES 300 6-cyl

  • Automatic transmission
  • 10,000 miles

A D V E R T I S E M E N T S

2002 Lexus ES300 with about 18,000 miles has a problem with hesitation when accelerating after slowing down, especially after completing a turn. It is like the transmission doesn't adjust with the pressing of the gas pedal. Almost had an accident because of the hesitation. Also I have had problems with the car down shifting as I come down a hill. Also a problem with the car trying to decide what gear to be in when going around 20 to 25 miles per hour. You can feel the car change gear. Passengers even have asked what was that? complained to dealership, and was told it was the way I drive. I had the sb-TC004-03 performed after receiving the letter from Lexus, but it didn't help. May have made it worse.

- Valrico, FL, USA

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