10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
52,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2014 Lexus ES 300h body / paint problems

body / paint problem

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2014 Lexus ES 300h Owner Comments

problem #1

Jan 212019

ES 300h

  • 52,200 miles

A D V E R T I S E M E N T S

My car has spoiler build on its trunk lid which caused the trunk lid to come down during minor wind causing serious body injury resulting in multiple stiches. From the examination of the vehicle, it was found that Lexus did not leave air vent between the spoiler and surface if the trunk lid creating an air pocket resulting in smashing down the lid at extreme high speed. This incident happened when vehicle was parked in parking lot and I was filling the trunk with purchased groceries. From the airflow test we performed it was clear that Lexus did not leave air vent to purge the air out, provide trunk lid more stability to stay open. Its also visible the trunk lid has weak hinges that hold the lid up when open and missing safety bars. The lid its self has sharp edges with no protective lining, hence act like a blade when lid hits any person. Lexus has inspected my vehicle and no report has been shared to me till I file this complain. I feel its design defect. The spoiler was installed for good reason, however Lexus may not have performed safety tested when the trunk lid is in open conditions.

- Somerset, NJ, USA

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