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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
4,228 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Lexus ES 350 engine problems

engine problem

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2010 Lexus ES 350 Owner Comments

problem #5

Nov 012010

ES 350

  • 5,041 miles

A D V E R T I S E M E N T S

The contact rented a Lexus 2010 ES350. The contact stated that the vehicle suddenly accelerated as the brake pedal was depressed, causing her to crash into the rear of another vehicle. The contact sustained injuries to the back, knee, ankles, legs and spine. The vehicle was towed to the dealer for inspection by an engineer. The failure was located at the main computer brain. The vehicle was also included in the speed control recall however, the dealer did not perform the recall repair. The vehicle was destroyed. A police report was not filed. The failure and current mileage was 5,041.

- Plam Bay, FL, USA

problem #4

Sep 202009

ES 350 6-cyl

  • 0 miles
The contact owns a 2010 Lexus ES350. The contact stated that it took the vehicle three to four minutes to slow down when he took his foot off the accelerator pedal. The failure occurred at any speed. The vehicle was taken to an authorized dealer where the contact was told that there was nothing wrong. The contact also stated that the navigation system did not function properly. The failure mileage was 0 and the current mileage was approximately 15,600. Updated 01/31/11 updated 02/03/11 updated 02/14/11

- Bronx, NY, USA

problem #3

Oct 222010

ES 350 6-cyl

  • Automatic transmission
  • 15,600 miles
The contact owns a 2010 Lexus ES350 with 15,600 miles. The contact stated that while driving 35 mph and releasing his foot off of the accelerator pedal the vehicle would not decrease in speed. The vehicle was taken to the dealer and they could not determine the cause of failure. Updated 01/31/11 the consumer also stated the navigation system was inoperative. Updated 02/03/11 upated 02/14/11

- Bronx, NY, USA

problem #2

Apr 022010

(reported on)

ES 350

  • miles
2010 Lexus ES350. Consumer states unintended acceleration. The consumer stated he engaged the cruise control, but due to speed restrictions where he was driving, he applied the brake and drove to the top. Once on level ground and with a clear lane ahead, he engaged resume. To his surprise the vehicle lurched forward with such force that he felt he had been pushed back into the seat very hard. He applied the brake and disengaged the cruise control. The dealers explanation was that the vehicle was powerful. The consumer also stated there was poor visibility in the rear of the vehicle. He stated he is 5" 10' tall, but sitting in the drivers seat, he could not see the back of the car; the end of the trunk lid, or the tail lights. The rear head rests covered much of the corners of the rear window and the middle was also blocked by the brake light. Also, just after the rear passenger seat, the cover over the trunk was slanted at an angle upward, and he could not see where the trunk ended. An object or a child who is 4" 5' tall could not be seen until he drove away. The door mirror showed the handle of the rear passenger's door, after which since the body was slanted inwardly, there was no way to see the tail lights and thus gauge where the car ended. The consumer stated he was forced to back away very slowly in parking lots. On roads after a snowfall, the vehicle skidded and fish-tailed un-like an ordinary rear-wheel drive vehicle. It kept going, and driving became uneasy. During the first week of driving, anytime the heat was on, there was a strong smell of burning plastic coming from the vents. The passenger's door did not fit the body of the vehicle. They were snug at the top, but when they reach the door handle, there was at least one/three of an inch gap between the door and the body.

- Flagstaff, AZ, USA

problem #1

Dec 092009

ES 350

  • 500 miles
The contact owns a 2010 Lexus ES 350. The accelerator pedal became stuck while driving. The failure occurred intermittently. On one occasion, he attempted to turn off the engine at a gas station but the engine surged. He was able to gain control of the vehicle. He called the dealership and the technician stated that they would perform an at-home inspection of his vehicle. He had not contacted the manufacturer. No repairs were made. The current mileage was approximately 700. The failure mileage was approximately 500.

- Joplin, MO, USA

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