Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,998 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Lexus ES 350 fuel system problems

fuel system problem

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2011 Lexus ES 350 Owner Comments

problem #1

Nov 272011

ES 350 6-cyl

  • 1,998 miles


While traveling on the highway with the traffic at approximately 70mph, midmorning, we heard a loud pop from the car. We saw nothing on the road and no one else traveling around us experienced any problems. We were notified by a car traveling next to us that we were leaking gas. We proceeded off the highway at the first exit and pulled into a gas station and shut down the car. Within 8-10 min, the entire tank of gas (we just filled the tank up approximately 20 min prior) had leaked onto the ground. The fire dept was called just in case the car blew up. The firefighter looked under the vehicle and put a plug in the gas tank to stop what fuel was left from leaking out the tank. The car was towed to the closest dealer. The serviceman at the dealership determined the car had a whole in the gas tank, a dented oil pan and a small 2in gash in the spare-tire well ( the latter two we never verified). The vehicle, purchased new 1 month prior, had been driven approximately 600-800 miles within a 4 day period. As the main driver, I noticed the vehicle had a slow takeoff and took several pushes of the gas peddle to get moving eventhough it is a 6 cylinder vehicle.

- Woodbridge, VA, USA

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