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10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
7,297 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Lexus ES 350 seat belts / air bags problems

seat belts / air bags problem

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2011 Lexus ES 350 Owner Comments (Page 1 of 2)

problem #37

Aug 012016

ES 350

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cypress, TX, USA

problem #36

Jun 012016

ES 350

  • miles
Takata recall please see case number 1039859. It was made on November 7, 2016. In it I mentioned receiving a recall notice last summer telling me that repair parts would be available in November. Then I was told January. The latest contact from the manufacturer says "first quarter of 2017". that extends through March. This is stupid. Is there a procedure for having the airbag made inoperable? the car still has seatbelts, after all. I have a useless car. I need some help here. Thank you.

- Porter Ranch, CA, USA

problem #35

Aug 182016

ES 350

  • miles
Takata recall - front passenger airbag inflator defect produced by takata. Major recall on most Lexus cars and hasn't heard back from dealers/manufacturer yet.

- Irvine, CA, USA

problem #34

Jul 292016

ES 350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Porter Ranch, CA, USA

problem #33

Jul 072016

ES 350

  • miles
Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure.

- Studio City, CA, USA

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problem #32

Jun 092016

ES 350

  • miles
Takata recall I received the airbag safety recall in June 2016, and I have not been able to use the front passenger seat of my car since then. I have not received another update about the remedy for the potentially deadly and exploding airbag in my car, and it has been four months. Local auto dealerships do not know the timeline for replacements, either. This is awful. I need to be able to Transport passengers in my front seat.

- Decatur, GA, USA

problem #31

Oct 182012

ES 350

  • 47,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Lexus ES350. The contact stated that the passenger side air bag warning indicator did not register them in the seat. The vehicle was taken to the dealer where it was diagnosed that the air bag sensor needed to be recalibrated. The vehicle was repaired however, the failure recurred. The contact was informed due to their weight, approximately 90 pounds, the air bag would not register them in the seat. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.

- New City, NY, USA

problem #30

Oct 122016

ES 350

  • miles
Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Columbia, SC, USA

problem #29

May 012016

ES 350

  • miles
Takata recall. The contact owns a 2011 Lexus ES350. The contact stated that the recall notice for NHTSA campaign number: 16V340000 (air bags) was received. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Panama City Beach, FL, USA

problem #28

May 232016

ES 350

  • miles
Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags). However, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Austin, TX, USA

problem #27

Jun 082016

ES 350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Aliso Viejo, CA, USA

problem #26

May 302016

ES 350

  • miles
Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bag) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Windermere, FL, USA

problem #25

Mar 232016

ES 350

  • 29,000 miles
Takata recall: The information provided 4 months after original recall notice is listed as "no remedy". this is not acceptable. Having no front passenger seat available is not acceptable. A fix needs to be done immediately. We are in zone a

- Palm Desert, CA, USA

problem #24

May 272016

ES 350

  • miles
Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Carrollton, VA, USA

problem #23

May 202016

ES 350

  • miles
Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Alpharetta, GA, USA

problem #22

May 272016

ES 350 6-cyl

  • miles
Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 11/01/16

- Los Altos Hills, CA, USA

problem #21

Aug 272016

ES 350

  • miles
Takata recall we have not yet been notified as of August 27, 2016 by Lexus that the air bag inflator should be replaced.

- Weddington, NC, USA

problem #20

Aug 262016

ES 350

  • miles
Takata recall. Excessive delay in repairing inflators. Can't sell car without recall being repaired. Can't even drive my wife in the front seat.

- Tucson, AZ, USA

problem #19

Aug 242016

ES 350

  • miles
Takata recall I called Lexus company hotline 2nd time, and they said they can't fix my car since there is no remedy. What are my options? thanks sachin

- Plano, TX, USA

problem #18

Aug 222016

ES 350

  • miles
Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 15V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Mission Viejo, CA, USA

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