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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Lexus ES 350 body / paint problems

body / paint problem

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2012 Lexus ES 350 Owner Comments

problem #1

Apr 012014

ES 350 6-cyl

  • 29,500 miles


On the passenger side dashboard next to temperature control switch, dashboard vinyl is melting, it has bubble and one bubble was broken to make a hole. I noticed it on April 1, 2014. When I changed the cabin air filter on March,31 in glove compartment, I didn't see it. I brought my car to new country Lexus and described the issue hoping that their technician may see issue with temperature control resistance may causing wiring to heat that is causing vinyl to melt. But they didn't see it that way, instead they are saying that I might have dropped a chemical on it, I swore to them I didn't use any chemical and I don't have any passenger except my wife. I don't want to fix the vinyl until I fix what caused it. But, unfortunately Lexus dealerships trained technician didn't see anything causing it from the inside the dashboard. By taking second opinion from outside repair shop, he mentioned the temperature control resistance may be heating up the wire that might have caused the vinyl to melt. I feel that this is a real issue and it may cause a fire. I have opened a case with Lexus corporate and a case manage promised to call me by April 4, 2014. Updated 04/17/14

- Clifton Park, NY, USA

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