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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Lexus ES 350 accessories - exterior problems

accessories - exterior problem

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2013 Lexus ES 350 Owner Comments

problem #1

Jul 012015

ES 350

  • 16,500 miles


We purchased this vehicle as a certified pre-owned in late June 2015. The windshield has a distortion that is exacerbated at night. Headlights and rear tail lamps appear in triple on vehicles. On dark/dim lit roads, the oncoming traffic's headlights appears in vertical multiples and is a safety hazard bordering on being a fatal incident. Two other similar complaints have been filed with NHTSA under the ES300 category. This appears to be a lamination problem and a manufacturer's defect. Lexus denies seeing the problem. Yet, every passenger to ride in my vehicle notices the problem without me saying anything. The service staff at johnson Lexus, raleigh, nc, denies seeing the multiple images. The vehicle is under a bumper to bumper warranty and Lexus has failed to honor the warranty. The distortion is visible whether the vehicle is stationary or moving.

- Clayton, NC, USA

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