6.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,280 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Lexus ES 350 body / paint problems

body / paint problem

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2017 Lexus ES 350 Owner Comments

problem #3

Aug 312020

ES 350

  • 9,100 miles

A D V E R T I S E M E N T S

I was driving down the highway having just picked picked up thiis car I just bought from the dealership when suddenly I heard a loud expolosion up above and noticed my sunroof exploded sending pieces of glass into my car. I was scratched and had to get home 1/2 hour away. Dealership was far. The dealershhip said to call the insurance. I think it could bet the way the sunroof was put in but not sure.

- Whiting, NJ, USA

problem #2

Mar 062018

ES 350

  • 8,500 miles
While driving on the interstate at approximately 70 miles per hour at 6:45 pm on Tuesday, March 6th, my sunroof suddenly exploded and glass fragments fell inside my vehicle. At the time of the explosion, there were not any cars around my vehicle nor did I hit any object on the road including a pothole. The explosion sounded as if a gun went off near my head and the glass immediately began to split into small pieces. Other than having some ringing in my ears as a result of the explosion noise, I did not suffer any other physical damage. I took the car into the Lexus dealer and they stated that they had never had a case where a sunroof exploded without something hitting it directly. I know for a fact that nothing hit my vehicle or my sunroof as I was traveling on the interstate without any car or truck around me at the time of the explosion. I am filing this in order to get it documented and to see if any other Lexus owner has had a similar issue with their Lexus sunroof. I am attaching pictures of the sunroof which shows the damage done from the glass exploding without any type of foreign contact. I hope that someone from the nhta would contact me to let me know if there have been other cases like this reported.

- Martinsville, IN, USA

problem #1

Dec 292017

ES 350

  • 10,241 miles
While traveling approximately 40 mph on a sunny day (45 degrees) the front panoramic sunroof spontaneously exploded. It was about 2 pm est. There were no cars around me or anything above. It sounded like an explosion. I pulled over and looked around to see what the noise was. It wasn't until I looked up that I saw the hole in the sunroof. Glass did not come down, it went out.

- Leland, NC, USA

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