Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,155 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Lexus IS 250 accessories - exterior problems

accessories - exterior problem

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2008 Lexus IS 250 Owner Comments

problem #12

Oct 102016

IS 250

  • miles

A D V E R T I S E M E N T S

Poca visibilidad

- Bradenton, FL, USA

problem #11

May 092016

IS 250

  • miles
My dash on my car is shiny and sticky from the defected meterial it is made out of and causes glare from the windshield when driving. Door panels are also leaving sticky residue behind on my hands when I touch the door panel. Lexus dealership admits from 2006 to 2008 there is a defect in the interior meterials melting and becoming sticky, but will not do anything to fix it because I am out of warranty. Please help this is very annoying that they dont care.

- Fitchburg, WI, USA

problem #10

Feb 082010

IS 250

  • 40,000 miles
I have complained about the melting and stickiness of my dashboard and door panels already but no resolution have taken place by the Lexus or manufacturer. I have called the service department over 9X's and very seldom I have gotten an answer or a call back. Know the dashboard is so shiny, you can't drive it due to an extreme safety hazard because of the glare not being able to see! please help to get this problem fixed. People lives are at stake when driving these cars.

- Houston, TX, USA

problem #9

Nov 282015

IS 250

  • miles

A D V E R T I S E M E N T S

Rear view mirror has spots due to manufacturing defect that causes spots all over the rear view mirror making it very difficult to look at oncoming traffic.

- San Jose, CA, USA

problem #8

May 042015

IS 250

  • miles
Dashboard Is melting, causing a shinny intense glare on windshield causes poor visibility on sunny days....

- Hialeah , FL, USA

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problem #7

Feb 032014

IS 250 6-cyl

  • 44,000 miles
Dashboard starts to get really shiny and sticky when the car is out in the sun, either driving or when parked. After temperature in the car and on the dash return to a more moderate temperature, the dashboard is no longer shiny, but it is tacky. Problem is when the dashboard is out in the sun and it gets shiny. This causes a fairly bad glare on the front windshield since the sun is reflecting off the dashboard and on to the front windshield. At times it is hard to determine what is in front of you if the dashboards glare reflects the sun in a certain way. There a few occasions when the dashboard glare was so severe, you could only see out of 2/3 of the front windshield when driving. Door panels also exhibit the same behavior and can cause issues when trying to change lanes since the reelection off the top of the door panel makes it hard to see the car in the lane next to you and also make its hard to see the side view mirror with out glare from the door panel reelecting in the mirror. Fortunately this has not lead to any accidents, but the car we use is our secondary car and is hardly used throughout the year.

- Ewa Beach, HI, USA

problem #6

Feb 132015

IS 250

  • 105,000 miles

A D V E R T I S E M E N T S

Dash Is melting and cracked. Causing visibility impairment

- Washington, DC, USA

problem #5

Feb 132015

IS 250

  • 105,000 miles
Dash Is melting and cracked. Causing visibility impairment

- Washington, DC, USA

problem #4

Apr 012014

IS 250 6-cyl

  • 87,000 miles
It was 90 degrees out and my dashboard was so gooey like sticky I was on my way to work and had a glare half the size of my windshield very dangerous could barely see on a sunny day. Door panels melt also leaving particles in your fingernails gotta clean my kids nails everyday and make sure they wash there hands everytime opening the door cause kids will be kids and sticks fingers in there mouths im very nervous about these particles falling off and melting we are breathing in whatever hazardous material is used to make the dash. The glare is very dangerous they need to recall these dashboards im scared everytime I get in my car this is very dangerous sometimes you cant see people crossing the street.this needs to be recalled I got tons of pictures of the glare and the sticky dash its my whole dashboard and my door panels its all melting I took it to Lexus for major concern they denied me any help.

- Port Saint Lucie, FL, USA

problem #3

Aug 052013

IS 250 6-cyl

  • 49,855 miles
My dashboard Is melting horribly. I have contacted Lexus on several occasions. I was told that I first needed to bring it the nearest dealership in my area to have to serviced and get an estimate. The service report stated that the dash was in fact melting and needed to be replaced. I followed up with another call to Lexus and was informed that it was out of warranty and that it could not be replaced. I indicated that issue Is by far not a warranty issue but in fact a defect in the material used to make the dashboard. The visibility on the driver side Is horrible and quite dangerous.

- Cypress, TX, USA

problem #2

Jul 142014

IS 250

  • miles
I purchased a 2008 Lexus IS250 as a cpo and in the 3+ years I have owned it I have been complaining to Lexus about the breakdown/melting of the dash and door panels is getting worse everyday, especially now that it is summer. The breakdown/melting of the dash is causing a glare that blocks out my view of the road, I have pictures to prove a mid sized car can be completely blocked out by the glare. Even a dealer is calling them out for poor manufacturing and to have a recall!!! www.wptv.com/money/consumer/Toyota-dealer-calls-melting-dashboards-A-defective-product-and-wants-auto-makers-to-pay-for-repairs.

- Fort Lauderdale,, FL, USA

problem #1

Aug 222013

IS 250

  • 75,000 miles
I purchased a 2008 Lexus IS250 in February 2011, I have loved my car and have taken the utmost care of it, but recently on a long road trip I noticed my dash was actually melting causing a distracting glare to the point my vision of the road is blocked (pretty hazardous, if you ask me). I began researching the issue, and from what I have found this is a common problem with Lexus and Toyota. Lexus has even issued a tsib, yet doesn't tell their customers in time before their 50000mi/4 year warranty is up, so they wont be responsible for covering the cost. This seems to be a big issue in the state of fl and other states with hotter weather. I recently took my car into a Lexus of North miami (as I found online they have dealt with several customer with the same issue). They sent the request to corporate and came back and said I would have to pay for labor for the dash (around $200+) and the doors they would go 50/50 which would cost me out pocket roughly 1400 per door. For a safety hazard, I forgot unless people die does Toyota motor Corp do anything to fix defects in their cars! the melting effects all the car panels, it ruins my clothing, and unfortunately I am not a scientist but I am sure the break down in chemicals, could only be just as harmful. I really hope you can help, as this is unfair for a corporation to know their issue and not at all stand by their customers. For your reference: Here is the tsb: www.clublexus.com/forums/attachments/is-second-generation/238283D13306721 24-melting-dash-and-doors-tsib-L-sb-0144-11.pdf here is a petition by other owners: www.change.org/petitions/Lexus-fix-defective-interior-dash-pad-and-door-P anels here is another driver with a melting dash a video showing how its beyond distracting: www.youtube.com/watch?V=rxxnmqlxavo.

- Fort Lauderdale, FL, USA

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