NHTSA — Structure: Body Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Lexus IS 250 body / paint problems

body / paint problem

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2009 Lexus IS 250 Owner Comments

problem #4

Jan 252019

IS 250

  • miles

A D V E R T I S E M E N T S

I purchased a vehicle from empire auto sales now known as car queens. I applied for tags for this car over a year ago. Now my registration Is expired and I'm now finding out that I bout a salvage car that has been totaled out through a insurance company. Which Is fine but the dealer failed to have the car inspected for safety purposes to get a rebuilt title. I am now told that it Is illegal to drive this car! the dealer refuses to talk to me about this situation. I'm not sure if I'm in the right place to ask for help but if not can you please advise me on who to talk too! I just want my family to be safe on the highways. I called jackson ms car title and registration and they agreed that it's a problem with the title for this car! also I was told by an employee of car queens that the owner Is selling cars without properly clearing the titles or having the salvage vehicle properly inspected. This incident started January 2019 and still to this day!

- Horn Lake, MS, USA

problem #3

Jan 262020

IS 250

  • 40,000 miles
The vehicle has lunged forward while slowing down or at very slow speeds, and the brakes do not operate effectively. The brake Is always pressed down as far as it goes without avail. There Is no precursor as to when it will happen. In total, the engine lunged forward about 6 times. The first time I nearly hit a vehicle with my minor daughter in the car. The next few times were not as significant in terms of eminent damage. The next incident was worse. It happened in July of 2019 in a drug store parking lot. I was parking in a stall and the vehicle sped up, squealed the tires, jumped the cement parking block, hit some bushes, and I was able to stop it. On this occasion there was damage to my vehicle. There are dents and scratches from the bushes, a tire sensor or two Is not functional anymore, and the underbody was damaged. I was thoroughly scared and afraid was car would continue to do this and I could hurt someone. I was able to stop the vehicle only by putting it in park. The brake was rendered useless. It happened twice on the same day in January of 2020. I was driving slowly and it lunged. I was able to slow it down. I proceeded to park the vehicle. Once again it lunged forward at a concrete parking stop. The brakes did not work. I had to put it in park as the only way to stop the vehicle and prevent further damage. All incidents were in a city driving showily. The vehicle had approximately 40,000 miles on it wheni first noticed the safety concern. The vehicle now has approximately 60,000 miles.

- Cottonwood, AZ, USA

problem #2

Nov 192015

IS 250

  • miles
The contact owns a 2009 Lexus Is 250. The contact stated that the dashboard was producing a very sticky substance. The contact stated that the substance was like glue and covered the entire dashboard. The contact also mentioned that the glue like substance was difficult to remove from clothing. The failure was also noticed on the side panel. The contact referenced a recall for this failure and stated that she had been placed on a waiting list since 2015; however, a recall was not located for this vehicle. The vehicle was taken to jm Lexus (5350 w sample rd, margate, fl 33073, (954) 972-2200), but the failure was not repaired. The manufacturer was not notified. The failure mileage was unknown.

- Clear Water, FL, USA

problem #1

Jan 022017

IS 250

  • miles
Melting dashboard recall. I have a 2009 Lexus Is 250 melting chipped dashboard and doors. It's very hard to see while driving due to the fact that the dashboard causes a glare in the window. Also the smell of melting plastic dash is sickening. I have recently taken my car to a Lexus dealership to have sewell replace the airbags every since then my navigation system has been making weird noises and now it's completely not working black screen and the buttons on the side is not working. To make matters worse my ac is on and I can't turn off because of the buttons are not working. Very frustrating and I'm freezing.

- Garland, TX, USA

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