10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
35,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Lexus IS 250 seat belts / air bags problems

seat belts / air bags problem

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2012 Lexus IS 250 Owner Comments

problem #2

Dec 202016

IS 250

  • 48,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Lexus Is 250. While driving approximately 2 mph, another vehicle ran the traffic light and crashed into the front end of the contact's vehicle. The air bags did not deploy. The vehicle was towed. A police report was filed. Injuries were sustained and medical attention was required. The damage to the vehicle had not been determined. The VIN was unknown. The approximate failure mileage was 48,000.

- Evanston, IL, USA

problem #1

May 152013

IS 250

  • 23,000 miles
My Lexus 2012 Is 250 accelerated on its own, brakes did not engage after depressing them X2, and then I crashed into a truck. Air bag did not deploy. Reported to Lexus who assumed no responsibility for incident. Third party inspected car and downloaded black box. Report from Lexus stated that car was drive able and no issues were found. Car incurred $18,000 in damages and was not drivable at the time of inspection. Witnesses at collision shop will validate such. When speaking to representatives at Lexus to report incident I was told by 2 reps on 2 occasions that this has happened to other vehicles that were the same make and model. Disturbing

- San Diego, CA, USA

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