Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Lexus IS 300 body / paint problems

body / paint problem

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2002 Lexus IS 300 Owner Comments

problem #6

May 012014

IS 300

  • 120,000 miles

A D V E R T I S E M E N T S

Dashboard Is melting.

- Inver Grove Heights, MN, USA

problem #5

Jan 012010

IS 300 6-cyl

  • miles
Over the years my dashboard has deteriorated, the rubber has become sticky and nasty just like all the other Lexus vehicles in complaints. I understand there Is a recall regarding this matter but not my year. I do not understand why this wouldn't apply to all the 2002 models that are experiencing the exact same issue! please, could someone enlighten me? me vehicle has 120,000 miles on it and Is in immaculate condition other than the dashboard and sides of console. Help, I love my car and I deserve to be a part of this recall also!! thank you in advance for your help.

- Satsuma, AL, USA

problem #4

Jun 152013

IS 300

  • 144,500 miles
The contact owns a 2002 Lexus Is 300. While driving 30 mph, a glare appeared on the windshield that affected the contact's visibility. The contact noticed that the dashboard was melting and a sticky residue covered its surface. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 144,500.

- Summit, WI, USA

problem #3

Oct 022012

IS 300 6-cyl

  • miles

A D V E R T I S E M E N T S

As I'm driving the dashboard starts to melt and it's very sticky, paid good money for this car and there's no recall or warrantee for this defect.

- Dania, FL, USA

problem #2

Jan 012005

IS 300 6-cyl

  • 40,000 miles
My Lexus dashboard Is melting away. The dash has already been replaced once by the dealer but it Is again melting away.

- Fort Lauderdale, FL, USA

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problem #1

Feb 122003

(reported on)

IS 300

  • miles
Consumer loss control of the vehicle, which resulted in an accident.

- Wantagh, NY, USA

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