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really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
43,470 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Lexus IS 300 seat belts / air bags problems

seat belts / air bags problem

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2003 Lexus IS 300 Owner Comments

problem #5

Jan 162016

IS 300

  • 130,000 miles


The contact owned a 2003 Lexus Is. The contact stated that while driving at 35 mph, another vehicle crash into the contacts vehicle head on and the air bags failed to deploy. As a result, the contact sustained head, neck and left shoulder injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

- Austell, GA, USA

problem #4

Nov 112009

IS 300 6-cyl

  • 48,000 miles
Initially, the passenger air bag compartment started shining, melting and deteriorating then the entire dashboard started deteriorating. Now the air bag compartment weakening where it Is sinking in the middle. I'm very afraid that the compartment will deploy the air bag and injure and/or killing anyone sitting in the seat. I which started complaining about this issue since 2009 to Lexus corporation in which I was told my warranty had expired. Lexus knew the materials used on the Is 300 were defective and did not recall them to fix.

- Houston, TX, USA

problem #3

Feb 262014

IS 300

  • 14,050 miles
Vehicle fishtailed at about 40 mph due to rwd and about an inch or two inches of snow on the ground. Vehicle was uncontrollable and the brake was not applied. Seatbelt was being worn and vehicle slid onto oncoming traffic and hit an early 2000's F250 (I believe) rocker panel. The whole front end Is destroyed and I have pictures. My head hit the windshield and cracked it. I went to the hospital and had a ctscan and was ambulanced to a nearby hospital that had a neuro surgeon and kept overnight. I am now on necessary leave from work and in a great amount of pain due to a hemorrhage in my brain. I believe my medical injuries could have been avoided if the vehicles airbags were deployed.

- Ottsville, PA, USA

problem #2

Oct 272006

IS 300 6-cyl

  • Manual transmission
  • 22,300 miles
On the night of October 27th, I was driving home with my boyfriend from a friend's house. I was in my 3-day old certified pre-owned Lexus IS300. It was a 2003 with 20,000 miles on it, in spectacular mint condition. Upon coming around a slight bend in the road leading into our apartment complex, a deer ran out into the road from the right. I swerved left upon instinct, and we hit gravel and then wet grass. We were going about 40 mph when I hit the brakes, but the car skid because it could not get any traction in the wet grass. We hit a brick wall head on, at roughly 30 mph, and none of the airbags in the car deployed.

- Ashburn, VA, USA

problem #1

Aug 072003

IS 300 4-cyl

  • Automatic transmission
  • 3,000 miles
While driving at 60 mph on the highway, the vehicle struck a boat that broke free from a towing vehicle and ended up in the middle of the lane. The seat belts were being used at the time of accident, but none of the six air bags deployed. The police did arrive on the scene and no one was injured.

- Henderson, NV, USA

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