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2.6

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
55,594 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Lexus IS 350 accessories - exterior problems

accessories - exterior problem

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2007 Lexus IS 350 Owner Comments

problem #19

Dec 012011

IS 350

  • 36,000 miles

A D V E R T I S E M E N T S

Rear view mirror Is blurred and develops interior scratches rendering the mirror practically useless.

- Lake Placid, FL, USA

problem #18

Sep 012016

IS 350

  • miles
The interior dashboard becomes sticky and has formed spots of smooth areas that dangerously reflect sunlight into the driver's eyes. The dashboard has started to pit and crack leaving pieces of melted dash on the interior of the car. The door panels seem to be made of the same material as the dash, as they too are pitting and cracking.

- Norfolk, VA, USA

problem #17

Jan 012015

IS 350

  • 96,000 miles
Rearview mirror is defective and not able to see behind you. The clarity is very poor and black splotches cover most of the mirror glass

- Salado, TX, USA

problem #16

Oct 152015

IS 350

  • miles

A D V E R T I S E M E N T S

The contact owns a 2007 Lexus Is 350. The contact received notification of NHTSA campaign numbers: 14V647000 (fuel system, gasoline), 13V395000 (engine), 13V030000 (visibility/wiper), 11V029000 (fuel system, gasoline), and 10V309000 (engine and engine cooling). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Waikoloa, HI, USA

problem #15

Jul 012015

IS 350

  • 145,000 miles
My dashboard Is sticky and melting and when the sun shines it causes a glare. It Is worse in warmer weather.

- Williamston, SC, USA

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problem #14

Sep 182013

IS 350 6-cyl

  • 95,000 miles
Dashboard has melted with a liquid appearance. When the sun Is high in the sky, a reflection causes a severe glare on the windshield. Often it Is necessary to move my head over around the glare to see whats directly in front. The dealer so far has just stated we should get the dash replaced at our expense, but this does not seem like something that should have to be replaced on a luxury car after only 5 or 6 years. We may be forced to do this to keep the car safe. We have heard there are some class action lawsuits starting in some states. We may be interested in participating in one of these to get the dash replaced.

- Lake Jackson, TX, USA

problem #13

Sep 012014

IS 350 6-cyl

  • 137,000 miles

A D V E R T I S E M E N T S

Vehicle dash is deteriorating/breaking down and the glare is so bad it is difficult to see out of the windshield as the glare reflects onto the windshield - in warm weather the dash is very sticky and gummy and almost impossible to clean or wash as everything sticks to it - this is a known issue as I have seen several other complaints and blogs - Lexus should definitely do something about the deterioration of the material used in their dashes causing a definite safety issue.

- League City, TX, USA

problem #12

May 012014

IS 350 6-cyl

  • 105,000 miles
The dashboard panel has deteriorated to the point that it Is soft, tacky, and a significant glare Is reflected onto the windshield reducing a driver's visibility. The deterioration continues to worsen spreading throughout the dashboard where the passenger airbag Is enclosed.

- Houston , TX, USA

problem #11

Jul 312014

IS 350

  • 100 miles
I have a sticky dashboard with all four of doors are cracking, soft and sticky, upon touching the sticky soft dash rubs off onto your hands and clothes, there's a glare that reflects unto you eyes when the sun shines upon sitting and/or driving which causes a severe vision impairment which can and will cause an accident eventually.

- Decatur, GA, USA

problem #10

Sep 012014

IS 350

  • miles
The dashboard seems to be melting and Is sticky and shiny. It creates a blind spot when the sun hits it just right. I contacted my Lexus dealer in austin and they say car Is out of warranty so they want us to pay to fix it. I don't think a dashboard should be melting and turning glossy. This should be considered a defect that poses a safety issue.

- Leander, TX, USA

problem #9

Jun 012012

IS 350

  • miles

A D V E R T I S E M E N T S

The dashboard Is melting and causing a huge glare on the windshield making it hard to drive. Also the material on the door panel Is like clay. Your nails dig in.

- Tampa , FL, USA

problem #8

Jul 302012

IS 350

  • 68,000 miles
Dashboard Is extremely sticky as if melted and causes an awful glare on the windshield during night and day hours. Lexus said this was a vanity issue and would not warranty it out. I do not have the money to replace the dashboard. Also the handles on the doors where the same materials Is, very soft and able to be manipulated which does not affect driving but it Is an issue.

- Largo, FL, USA

problem #7

Jul 012013

IS 350 6-cyl

  • miles
Dashboard on this vehicle Is slowly melting off causing a hazardous glare when driving. The glare interferes with vision while driving. With the dashboard melting I am now questioning whether the air bags are in full function or if they are faulty. The door panels are staining clothing and handbags as well. Lexus has said this has been reported many times and they are aware but they are unable to assist with this issue. Driving this car during daylight Is becoming dangerous.

- Tampa, FL, USA

problem #6

Jul 062014

IS 350 6-cyl

  • 71,000 miles
The manufacturer needs to recall the dashboard in these vehicles, they become very shiny and sticky in the heat and causes extreme glare while driving. I am worried about how the vehicle safety will be affected by such a sticky surface covering the air bags. Lexus dealership was of no help, this needs to be a recall!

- Sacramento, CA, USA

problem #5

Jul 052014

IS 350 6-cyl

  • 68,000 miles
Took car to dealership due to shiny and sticky dashboard. Was told this Is a known problem but will not repair under good will since warranty has passed. Dashboard Is extremely sticky, will this cause air bag problems during an accident? the shiny surface also reflects and makes driving difficult in sunlight.

- Salinas, CA, USA

problem #4

May 162013

IS 350 6-cyl

  • 103,000 miles
Very big glare in dashboard that blinds your view in the windshield while driving.

- Land O Lakes, FL, USA

problem #3

Mar 012013

IS 350 6-cyl

  • miles
Black dashboard and inside door panels are melting on my 2007 Lexus Is 250. While driving, the sun will glare off of the melting dashboard compromising viability to the driver. If you touch the dashboard, an imprint Is left. Valet services are unable to place tickets, or any other material for that matter, on the dashboard because it will stick to the dashboard and leave residue. The same material Is used for the door panels. As you open the car door from the inside of the vehicle, the black material gets caught under male and female fingernails, gouging the material. I believe this Is a manufacturing defect. This Is not a result of owner neglect. On a side note; this vehicle has lived in many environments - Colorado (dry climate), Texas (dry climate), and Florida (moist and warm climate). Lexus customer service has been contacted and does not take responsibility for the defect. If I want it fixed, Lexus states that it Is my financial responsibility to replace. If cosmetics and quality are not important to Lexus, safety should be!

- Port St Lucie, FL, USA

problem #2

Feb 112014

IS 350 6-cyl

  • 77,190 miles
As I drove down I95 my visibility was impaired by a large glare on my window cause by a reflection off of the melted and defected Lexus IS250's dash board. I have brought this up to Lexus of pembroke pines and was told the can not do anything for me.

- Hollywood, FL, USA

problem #1

Feb 252011

IS 350 6-cyl

  • 55,000 miles
The dash of my 2007 Lexus Is 250 has been deteriorating for over a year. It appears to melting and Is very shiny causing extreme glare to the front windshield. The glare can be so severe at times that it impedes visibility. I have been in contact with the nearest Lexus dealership multiple times regarding this issue. I have sent pictures at their request and can't seem to get a definitive answer as to when repairs will be initiated. The service department Is in agreement that this a "severe" case of dash material breakdown I have researched "melting dash" on the Lexus forums and the problems with my dash Is not an isolated problem.

- Lake Charles, LA, USA

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