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pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,650 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Lexus IS 350 windows / windshield problems

windows / windshield problem

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2007 Lexus IS 350 Owner Comments

problem #2

Feb 032010

IS 350

  • miles


I had the windshield replaced in my 2007 Lexus IS350 on 2/3/2010 by a repairman who works for state farm insurance. This complaint is about the manufacturer of the windshield glass. The glass manufacturer is pilkington and they made the windshield that was installed in my car. Pilkington makes two grades of auto glass, oem and after market. Oem has to meet the auto manufacturers specs and the after markey does not. The windshield put in my car had an optical distortion on the passenger side sight line. The windshield was chipped on the top of the glass. The windshield was cut too short on the top and did not meet the roof of the car. Their is a gap there now which was not present on the oem Lexus windshield. How would this windshield act in a highway speed crash? windshields are now a part of the body integrity of the car. The manufacturers of the aftermarket glass make it cheaply for the insurance company's. the auto insurance company's do not want to pay for quality. Quality costs more money. Pilkington glass needs to be held to a higher standard than they currently have now.

- Ashburn, VA, USA

problem #1

May 192007

IS 350 4-cyl

  • Automatic transmission
  • 5,300 miles
Vsc warning light came with check engine light. Pulled in a local dealership, was told car was ok to continue driving but make an appointment for service. Left dealership, went approx 0.5 miles to get gas. When I stopped the car there were loud scrambling noises like an animal was loose in the dash. Popped the hood, couldn't see anything- looked under car and all the transmission fluid was pouring out. Had car towed back to dealership. Still waiting for verdict. Car Is only 7 months old and this will be my 3rd time in the shop. At 3 months had to receive full wheel alignment due to severe shaking and pulling to the left. At 6 months brought car in complaining of a loud creaking during turns- arm bolt was loose and needed to be tightened. Also, the windshield makes a loud crack/pop noise every morning on my way to work. This car had excellent reviews, what happened!

- Valhalla, NY, USA

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