2008 Lexus rx. Consumer writes in regards to deteriorating dash board.

- Georgetown, SC, USA

Melting dashboard recall notice last year, from scanlon fort myers Florida, no action on replacement, no date of replacement scanlon stated no inventory for replacement we have glare and concerned about air bag and warning lights effected what do we do my email is [xxx] tel [xxx] my name is [xxx] help would be appreciated kind regards im retired aged 69. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fort Myers, FL, USA

Dashboard sticky, shiny and cracked all over. The hood is starting to rust.

- Miami, FL, USA

The dash board began to crack shortly after we purchased the car in March of 2012. At that time I thought that the previous owner might have hit the dash with his fist starting the problem. However, this was not the case. The dash continued to crack in multiple places and chunks of the vinyl started to fall off leaving the foam under the dash covered exposed. With the recent problems with air bags, I feared that if the air bag went off it could send dash pieces flying everywhere possible causing injury. I contacted Lexus, they are aware of the problem but they refused to do anything about it.

- Englewood, FL, USA

The dashboard is cracking in multiple areas and getting worse every day.

- Panama City Beach, FL, USA

Today, as I was cleaning my SUV, a Lexus 2008 RX350, I 1st noticed that the covering plastic booth, at the opening hatch/latch, was melting. Since that was not expected, I went online and searched for that same issue, to find out there has been other similar reports. I'm concern that an electric overheating may have caused that melting, which could cause a fire or something worse to the car and even dangerous to any human or living thing. Through the online research, I discovered that Lexus has refused to recall the affected vehicles to "freely" replace the problem, but will replace the item for over $100. By means of this complaint, I would like to request a detailed investigation of that problem and the proper fixing of such part without having the consumer to bear any costs.

- Mission Viejo, CA, USA

I just recently noticed that my dashboard had cracks and was sticky/shiny when hot. I also found small foam fragments on the floor coming from the dashboard. I consider this a serious quality problem that may cause an accident because of the reflective dashboard. It also could become a fire hazard when small foam particles collect around electrical parts under the dashboard. I have contacted Toyota customer service and was told that they do not have to do anything since the car is out of warranty. However they offered to covered 25% of the estimated $2520 repair cost. This is not acceptable for me since this is a hazardous quality problem caused by Toyota and they should completely cover the repair.

- Spartanburg, SC, USA

The trunk hatch handle has melted, leaving black rubbery goo on fingers if opening using the handle. Residue is hard to wash off. This does not seem safe as my children sometimes opens it and may accidentally ingest the residue if not washed off completely.

- San Gabriel, CA, USA

The dashboard in my vehicle has been cracking over the past 2 years. Initially it was a small crack on the passenger side, so I overlooked it. However the more time has passed, the more it cracks, even on the driver's side and the area around the speed/mileage meters. I have contacted Lexus and they have offered to pay for the parts but I would be responsible for the labor because they claim that my car is out of warranty. I have seen reports from other consumers regarding a defective dashboard mainly for Toyota and Lexus. I believe that this is a manufacturer defect. At this point I am afraid that my entire dashboard will fall apart as I am driving. This is potentially dangerous and hopefully something could be done about this before someone actually gets hurt.

- Lake Worth, FL, USA

I noticed my back door opener switch was starting to melt. At first we thought its from the heat of the summer but then after careful consideration we thought that we've had the car for 4 previous summers with no issues with said button. We thought that there must be some electrical component inside the automatic button that must be getting too hot that's causing the hard plastic to melt.

- Mansfield , TX, USA

Just wish to report melted rear door latch... been getting gooey for months and finally came off - seems to be an ongoing problem with several Lexus and Toyota vehicles. Wasn't sure if this is heat related or electrical.

- Black, AL, USA

All four tires needed to be replaced in a brand new vehicle after only 1000 miles because the car is titled to the left and misaligned. After six attempts, two different dealers can't get the defects fixed.

- San Diego, CA, USA