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NHTSA — Latches/Locks/Linkages: Hatchback/Liftgate: Lock Problems


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,300 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Lexus RX 350 accessories - exterior problems

accessories - exterior problem

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2010 Lexus RX 350 Owner Comments

problem #1

Nov 082010

RX 350

  • 6,300 miles


Rear lift gate on my Lexus rx 350 opens by itself while the car is moving and is stationary. This happened 5 separate times over the span of 4 months. During one of the times the lift gate opened and hit my garage and was damaged. Lexus dealer examined the car but could not determine the cause of the problem, though they offered to pay 50% of the cost to repair damage to lift gate. Spoke with Lexus corporate office as to next steps to resolve this malfunction, they stone walled me and even withdrew the offer to pay for 50% of the damage caused by the malfunction of the Lexus rx 350 rear lift gate.

- Parkland, FL, USA

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