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8.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,100 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Lexus RX 350 suspension problems

suspension problem

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2013 Lexus RX 350 Owner Comments

problem #1

Jan 152014

RX 350 6-cyl

  • 4,100 miles

A D V E R T I S E M E N T S

My new 2013 Lexus rx-350 makes a significant audible "clunking" sound from the rear of the vehicle when the vehicle comes to a firm stop at either low or high speeds. This clunking sound occurs with every stop from just a few miles an hour to faster speeds. Lexus of las vegas maintenance personnel have looked at the car and confirm the "clunking" sound is frame/suspension related and is not a loose spare tire or other issue. They indicate it is not a safety issue and there is no fix as it is a peculiarity/defect with all 2013 Lexus rx-350 cars. I personally drove another 2013 Lexus rx-350 at the dealership which make the same clunking sound from the rear of the vehicle. The repeated "clunking sound" is is definitely a vehicle defect in my 2013 Lexus rx-350. I am not a safety engineer nor were any of the Lexus representatives who looked at the car and the "clunking" sound issue. I am concerned that this is a significant safety issue. From a mental state of mind standpoint, the repeated "clunking" sound when stopping is a major attention distraction and represents a safety issue for me given it's intensity and constant repeatability. My 2013 Lexus rx-350 can be made available for your inspection. Request you research the root cause of the repeated "clunking" sound in the 2013 Lexus rx-350 series of vehicles, and my vehicle, and determine if it is a safety issue for me and others who own 2013 Lexus rx-350 vehicles.

- Wasilla, AK, USA

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