10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
26,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Lexus RX 350 seat belts / air bags problems

seat belts / air bags problem

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2015 Lexus RX 350 Owner Comments

problem #4

Nov 162016

RX 350 6-cyl

  • 52,000 miles

A D V E R T I S E M E N T S

Takata recall while stopped at red light. My car was hit head-on by another vehicle. My car was totaled. No airbags deployed in my car. Myself and my daughter seated on pax seat were injured. I was thrown into steering wheel which resulted in broken sternum. Police were surprised the bags did not deploy. I contacted Lexus, they said attorneys would discuss it with me. I said I just wanted them to look at the car and explain why the bags did not deploy this was in mid Nov. They said engineering would go look at auto. [xxx] engineering was to coordinate the event. They kept putting it off and obvious to me they just want to bury the incident. The car is at auction block and will be sold within the next month and cut up. I think there could be a safety issue and it needs to be looked at. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Ft Myers Beach, FL, USA

problem #3

Mar 102016

RX 350

  • 30,000 miles
The contact owned a 2015 Lexus RX350. While at a stop sign, another vehicle crashed into the rear of the contact's vehicle. The air bags did not deploy. The contact and the front seat passenger sustained unknown injuries that required medical attention. A police report was filed. The vehicle was destroyed and towed. The manufacturer was made aware of the failure. The failure mileage was 30,000. Updated 09/08/16

- Montgomery, TX, USA

problem #2

May 102016

RX 350

  • 20,000 miles
The contact owns a 2015 Lexus RX350. The contact stated that while stationary, the vehicle accelerated without warning and crashed into the rear end of another vehicle. The contact shut the vehicle off immediately. The air bags failed to deploy. There was no medical attention required. There was no police report filed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 20,000.

- Richardson, TX, USA

problem #1

Mar 172016

RX 350 6-cyl

  • 5,000 miles
The contact owns a 2015 Lexus RX350. While making a left turn, the contact crashed into the front driver side of another vehicle. The vehicle accelerated extremely fast. The brake pedal was depressed, but failed to stop the vehicle. The contact had to shift the vehicle into the park position in order for the vehicle to stop. The air bags did not deploy. A police report was filed and there were no injuries reported. The vehicle was towed to a dealer where it was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. Updated 05/03/16

- Stroughton, MA, USA

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