This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Lexus RX450H. The contact stated while driving at an unknown speed, the contact had crashed into a tree which resulted in the airbags not deploying. The contact does not remember anything between driving on the highway and waking up in an ambulance. The contact sustained shoulder, neck, and mild concussion and sought medical treatment. The vehicle was towed to a tow yard where it was awaiting diagnosis. The manufacturer was informed of failure and the contact was awaiting a response. The failure mileage was approximately 105,606.
- Ruther Glen, VA, USA
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- Skillman, NJ, USA