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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Lexus SC 430 suspension problems

suspension problem

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2003 Lexus SC 430 Owner Comments

problem #1

Apr 032010

SC 430

  • 80,000 miles

A D V E R T I S E M E N T S

I am formally filing a complaint against a veh 2003 Lexus SC430. I have reason to believe that this veh has caused an accident dated April 3, 2010 at about 2am. After the collision, I noticed that the left tire was out at the left bottom area of the car. I was turning on a parking lot (180 degs) traveling about 25-30 mph, the wheel locked and the brakes were not functioning. It accelerated into parked vehicles in front and the airbags deployed. After the accident, I took pics of the vehicle at an impound and I noticed that the left wheel steering arm and lower suspension was cut off from its stem. The knuckle steering was pulled off from the tie rod. The lf wheel was still attached to the wheel shroud and brakes and the lug nuts were intact but it was out under the vehicle. Impact was at the right ft and right fender but the left wheel was cut off at the stem of the suspension arm and steering arm. I looked at the scene of the accident, I noticed excavated markings before the impact proving that metal was scraping on the asphalt road before the impact. There were signs of brake fluid leakage about 15-20 feet before impact. I have pic and video to prove such claim (such as no signs of dent inside the inner housing of the lft wheel, brackets were intact, suspension were intact, brake shroud were intact, lower suspension and steering arm was cut off at the stem). I called your office on April 9 no verbally report this complaint, but your office referred me to Lexus. Lexus has been informed at 1-800-255-3987 (option 4 complaint # peter reonisto) and they have agreed to bring the car from the impound into their van nuys dealer office. They have promised to do so on April 14, 2010 but have not yet acted on this complained. I referred this incident with safety research and strategies together with pic and they have advised that NHTSA should be primary in the investigation. I feel that there is valid investigation done [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- La Crescenta, CA, USA

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