This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2005 Mercedes E320 cdi (diesel). The car gives off black smoke (intermittently) and a black tar like substance (black soot) pours out of my exhaust. I have complained to Mercedes and they state, "the car is operating within factory specifications." The dealership (skyland automotive, asheville, nc) states that it is due to poor quality diesel fuel. I have considered legal action under the "nc lemon law", but would rather just have the problem solved or a return of the purchase price of the vehicle.
- Murphy, NC, USA
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- Murphy, NC, USA