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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 1
Average Mileage:
4,012 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Mercedes-Benz GLK350 seat belts / air bags problems

seat belts / air bags problem

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2014 Mercedes-Benz GLK350 Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #40

Nov 012017

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2014 Mercedes-Benz Glk350. The contact received a recall notice for NHTSA campaign number: 19V01000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called viti Mercedes-Benz (975 fish rd, tiverton, ri 02878, (866) 980-6224) and was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. The VIN was invalid.

- East Taunton, MA, USA

problem #39

Feb 282019

GLK350

  • miles
Vehicle is under takata airbag recall since February 2019 and has still not been repaired.this is a ridiculous amount of time to wait. Mercedes-Benz needs to step up their action plan!

- Tyler, TX, USA

problem #38

Feb 012019

GLK350

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The dealer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Balch Springs, TX, USA

problem #37

Feb 012019

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2014 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer and dealer were not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

- St Louis, MO, USA

problem #36

Nov 122019

GLK350 6-cyl

  • miles
2014 Mercedes Benz glk 350. Consumer writes in regards to passenger side airbag safety recall. The consumer stated the parts necessary to complete the recall were unavailable.

- Harpswell, ME, USA

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problem #35

Jan 182019

GLK350

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact called napleton-Mercedes at 219-951-4550 (located at 1349 indianapolis blvd, schererville, in 46375) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Munster, IN, USA

problem #34

Oct 212019

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2014 Mercedes-Benz Glk350. The contact's vehicle was included in NHTSA campaign number: 19V010000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown.

- New Rochelle, NY, USA

problem #33

Feb 012019

GLK350

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz Glk350. The contact received a recall notice for NHTSA campaign number: 19V010000 (air bags). After contacting Mercedes-Benz of North lake (10725 North lake auto plaza blvd, charlotte, nc) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Charlotte, NC, USA

problem #32

Feb 272019

GLK350

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of littleton (8070 S broadway, littleton, co 80122, (303) 738-7700) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Highlands Ranch, CO, USA

problem #31

Mar 012019

GLK350

  • miles
The contact owns a 2014 Mercedes-Benz Glk350. The contact received a recall notice for NHTSA campaign number: 19V010000(air bags). Upon receiving the recall notice, the contact spoke with Mercedes-Benz of plano (6455 dallas pkwy, plano, tx 75024, 972-212-5874) and was informed that the parts were not available and the failure could not be remedied. The manufacturer was also notified of the failure and provided the same information. The manufacturer offered no further assistance. The contact had not experienced a failure. Parts distribution disconnect.

- Dallas, TX, USA

problem #30

Jan 182018

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2014 Mercedes-Benz glk350W2. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. Mercedes-Benz of palm beach (4000 okeechobee blvd, West palm beach, fl 33409, (561) 609-0902) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- West Palm Beach, FL, USA

problem #29

Sep 012019

GLK350

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz Glk350. The contact stated that the recall notice for NHTSA campaign number: 19V01000 (air bags) was received. The parts needed to repair the vehicle were not available. The dealer and manufacturer were not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Greenville, RI, USA

problem #28

Feb 012019

GLK350 6-cyl

  • miles
2014 Mercedes Benz glk 350. Consumer writes in regards to airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

- Philadelphia, PA, USA

problem #27

Jan 012019

GLK350

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of fairfield (2950 auto mall pkwy, fairfield, ca 94533, (707) 430-0101) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and stated that the parts would not be available until may of 2020. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fairfield, CA, USA

problem #26

Aug 162019

GLK350

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz Glk350. The contact received a recall notice for NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Laguna Miguel, CA, USA

problem #25

Aug 132018

GLK350

  • miles
The contact owns a 2014 Mercedes-Benz Glk350. The contact received a recall notification for NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of lynnwood (17800 hwy 99, lynnwood, wa 98037, (425) 329-4341) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown.

- Seatle, WA, USA

problem #24

Jan 012019

GLK350

  • miles
Takata recall....I received notice of this problem from Mercedes in early February, 2019, citing possible injury or death. I checked again this morning, and Mercedes does not have the parts. Fortunately I have not had a accident and being a 83 year old veteran, I hope I'm not wiped out by shrapnel in my own vehicle.

- North Venice, FL, USA

problem #23

Jan 282019

GLK350

  • 37,000 miles
The contact owns a 2014 Mercedes-Benz glk350W2. The contact stated that the vehicle was included in an unknown NHTSA campaign due to the passenger side air bag. The contact spoke with fletcher jones motorcars (3300 jamboree rd, newport beach, ca 92660, (949) 718-3000) and was informed that there was no remedy for the recall. The manufacturer was not notified. The failure mileage was 37,000.

- Corona, CA, USA

problem #22

Dec 012018

GLK350

  • miles
Warning light constantly remains on on my dashboard regarding airbags- when checking I found vehicle had airbag recall. Made appointment at dealership who said I had to contact Mercedes. Shortly thereafter got letter from Mercedes-Benz usa llc March 2019 stating the passenger side airbag is affected however suitable replacement part is not available and will sent another letter when available. To date nothing received or done. The letter references: NHTSA id #19V0 10 - pnd tak phase 4.

- Mentone, CA, USA

problem #21

Jun 122019

GLK350

  • miles
The contact owns a 2014 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacture was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Trout Wood, OH, USA

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