Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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CarComplaints.com Notes: The 2008-2011 Mercury Mariner has a dangerous problem with the power steering that Ford says they fixed when they didn't -- at least not 100%.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
83,803 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Mercury Mariner steering problems

steering problem

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2008 Mercury Mariner Owner Comments

problem #3

May 052014

Mariner

  • miles

A D V E R T I S E M E N T S

The contact owns a 2008 Mercury Mariner. The contact stated that the power steering sensor illuminated intermittently and the power steering failed several times. The contact experienced extreme difficulty maneuvering the steering wheel every time the failure occurred. The vehicle was taken to the dealer. The technician verified the failure but indicated that the remedy was not available. The contact mentioned that the vehicle was repaired under recall NHTSA campaign id number: 14V284000 (steering). However, the failure recurred. The vehicle was taken to an authorized dealer, who diagnosed that the steering column assembly needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was not available.

- Indian Lake, NY, USA

problem #2

Aug 112014

Mariner

  • 154,000 miles
The contact owns a 2008 Mercury Mariner. While driving 30 mph, another vehicle crashed into the passenger side of the vehicle. The steering wheel seized and the check engine and oil indicators illuminated. There were no injuries. A police report was filed. The failure occurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The mechanic stated that the steering column needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 154,000.

- De Ridder, LA, USA

problem #1

Jun 212014

Mariner

  • 97,410 miles
The contact owns a 2008 Mercury Mariner. The contact stated that while driving at various speeds, the vehicle started to make a loud popping sound from the steering wheel which became very hard to maneuver. The vehicle was taken to an independent mechanic. The technician diagnosed that the steering column needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 97,410 and the current mileage was 97,443.

- Fulton, MD, USA

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