Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
76,598 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Milan steering problems

steering problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2010 Mercury Milan:

Unsubscribe any time. We don't sell/share your email.

2010 Mercury Milan Owner Comments (Page 1 of 4)

problem #78

Aug 012016


  • 130,000 miles


The contact owns a 2010 Mercury Milan. When the ignition was started, the power steering failure indicator illuminated. The dealer was unable to locate a failure. Shortly after, the failure recurred several times and the power steering seized completely. The vehicle was towed to an independent mechanic who stated that the electronic power steering module failed. The manufacturer was not notified of the failure and no repairs were made. The VIN was invalid. The failure mileage was 130,000.

- Schertz, TX, USA

problem #77

Aug 272016


  • 144,000 miles
The vehicle was in motion on a highway going 65 mph when suddenly the advancetrac light illuminated and a message appeared (power steering malfunction service now). I had to use great force in order to turn the wheel just to exit the highway and safely park my vehicle. The estimated cost for repairs are completely ridiculous for a person who is financing the vehicle. In addition, the later model Mercury Milan have been recalled for the same issue; however, the 2010 Milan were somehow left out of the recall and that is completely asinine. It should be included immediately in that recall.

- Pontiac, MI, USA

problem #76

Aug 252016


  • 60,000 miles
My car was parked. When I started my car, the power steering didn't work. I got a message on the dash to the effect: "power steering default." I turned off the ignition switch and started the car again. Same problem. I turned off the ignition switch again and waited two or three minutes. When I started the car again, everything seemed to work ok. My wife says it has happened to her before.

- Frankston, TX, USA

problem #75

Aug 232016


  • 65,000 miles


The contact owns a 2010 Mercury Milan. While driving approximately 40 mph, the power steering suddenly failed and the power steering warning indicator illuminted. The contact took the vehicle to the dealer where it was diagnosed that the steering system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

- Tuskegee, AL, USA

problem #74

Aug 182016


  • 82,000 miles
Beginning in July 2016, I began to experience a "power steering system failure" message upon starting my 2010 Mercury Milan. Given that it was an infrequent occurrence, I followed the manual's instruction to turn off the car, wait for 10 to 15 seconds and then restart it. This action would clear the error code, and I would be able to steer the vehicle. However, within the last few weeks, the error message has occurred much more frequently. As such, I took the vehicle to the local Ford dealership, and was told the power steering control module needed to be replaced due to an actuator being stuck open. Please consider adding the 2010 Mercury Milan to the already mandated recall.

- Clovis, CA, USA

problem #73

Mar 062015


  • 75,000 miles
The contact owns a 2010 Mercury Milan. While driving approximately 30 mph, the power steering failed and the traction and power steering warning indicators illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

- Montgomery, AL, USA

problem #72

Aug 052016


  • 130,000 miles


Complete loss of power steering the recall has been done for 2011-2012 Fusion and 2011 Milan. My 2010 Milan has the same exact parts and I can find all the same complaints of the steering going out on the 2010 year vehicals. I can't believe the NHTSA let Ford get away with when there is definitely a safety problem with the steering. I have had the problem both when just starting and while driving. These cars are not safe. It has happened many times to lots of people

- New Baltimore, MI, USA

problem #71

Jul 102016


  • 98,000 miles
My 2010 Mercury Milan power steering just went out for no reason. I was taking my husband to the airport and the first indicator was service power steering and when it came on and it just got tough to turn. Two days later another indicator service power steering now came on. I have researched and found out that there are plenty of people that have experience the same thing I have. They sent out a recall for the 2011S but we as owners of a 2010 are experiencing the same thing. Ford needs to sent out a recall for this problem because it can cause some serious wrecks and even death luckily I was able to drive home okay. Now I can barely turn the steering wheel so I am not driving this car.

- Jonesboro, GA, USA

problem #70

Aug 092016


  • miles
While driving down the road loses all power steering there was a recall on the 2011 Mercury Milan which have all the same parts why wouldn't they recall the 2010 Milan? this has happened 3 times where the power steering will just go out than when I shut the car off and restart it works again. There is no way I would trust my wife or child driving this car.

- New Baltimore, MI, USA

problem #69

Aug 082016


  • 60,000 miles
Power steering assist failure that locks the steering wheel so the car cannot be driven. There is a recall for the 2011 - 2012 Mercury Milan #15V340000 but the recall does not include the 2010. This is a costly $1800 repair in which others have also complained about this very issue in the Milan.

- San Antonio, TX, USA

problem #68

Jul 302016


  • 75,486 miles


The power steering went off with no warning what so ever

- Cleveland, OH, USA

problem #67

Jun 222016


  • 89,900 miles
While pulling into a parking lot from a city street in the middle of the turn the power steering on my 2010 Mercury Milan went out. It started with a warning on the display "service power steering now" followed by "service advance trac" along with the warning bells. The steering wheel was very difficult to turn but made it safely into a parking spot. Turned the car off and waited a few minutes. Turned the car back on and immediately received the "service power steering now" followed by "service advance trac" along with the warning bells. Took the car to the dealer and the power steering gear had to be replaced as it had failed. Spoke to the dealer as there was is a recall for the same item but only for certain 2011 Milan. The cost was over $1700 to replace.

- Plymouth, MI, USA

problem #66

Jul 082016


  • 150,000 miles
There is a power steering assist failure that locks the car up and disables any driving abilities. I noticed there are recalls for this problem for the 2011 model of the Mercury Milan and the Ford Fusion which is the same vehicle.

- Schertz, TX, USA

problem #65

Jul 012016


  • miles
On July 1st I was making driving on the frontage road in my 2010 Mercury Milan and all of a sudden my passenger tire blew out so I pulled over to check what happened and when I came back to the car "service power steering" and "service advance trac" were lit up on my dash board. We changed the tire to the spare but when we were ready to drive the steering wheel was very difficult to move side to side. Luckily a family member lived near by so we were able to take the car there but the steering wheel was still hard. The next day we went to go get a new tire to replace the spare thinking maybe it was the spare that caused the service messages to appear on the dashboard but even with the tire change the steering wheel is still not able to allow any sort of turning motion unless there is an extremely strong effort to turn it. I'm aware that this exact incident also happened to another customer. I'm also aware how there's a recall on the 2011 but not on the 2010. A recall needs to be given for this year also because I've seen many complaints about the electrical power steering and advance trac. It's not right for us to have to cough up 1000 to fix something that is a defect in the car. I still owe on this car and don't plan to just have it sitting there with no use to it and throwing money down the drain. Please investigate these incidents of power steering and advance trac on the 2010 Mercury Milan so we too can get the recall that we need!

- Mercedes, TX, USA

problem #64

Jan 152016


  • miles
January 15 2016 I was driving my 2010 milian, went to make a left turn and my steering went out, then my dashboard lit up saying service power steering and advance trac system needs attention, then my passenger front tire blew. Ive seen where the 2011 milian has had a recall on this same issue that my 2010 milian is now having, I havent been able to drive my car since January and I still have 3 years of payments on a car I can't drive. So please send out a recall notice for the 2010 milian so I can start driving my car again.

- Georgetown, SC, USA

problem #63

May 192016


  • 69,000 miles
"takata recall" on my way home from work white smoke comes out of the exhaust pipe then the check engine started flashing really fast then stopped. I made it as it as far as my street then the check power steering/ advanced tran warning flashed and as I turned in the driveway the power steering completely gave out and flashed service power steering now. I just purchased this car and I am making payments now I have to fix my power steering. Wow

- Miami Gardens, FL, USA

problem #62

May 172016

Milan 6-cyl

  • Automatic transmission
  • 65,000 miles
The contact owns a 2010 Mercury Milan. While the vehicle was parked, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. In addition, "power steering assist fault" was displayed across the message board. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000. Updated 07/12/16 the consumer stated there were no codes, when the dealer hooked the vehicle up to the computer. Updated 07/14/16.

- Lynch Station, VA, USA

problem #61

Apr 092016


  • 121,000 miles
"service power steering now" "service advance trac" lights appeared while driving and nothing seemed to be wrong at that time and then turned back off. Turned car off and parked for over an hour. Started the car the lights flashed back on and the power steering went out. This is not covered under a recall even though the 2011 Mercury Milan is covered under the recall. Called Ford and they said the only way to even have this covered is to pay a fee for the car to be diagnosed under the recall and have it sent in to the special service support center. They may not cover the issue, even though all the other related vehicles have been recalled for this same issue. I am still paying on my car and should not have to fork over $2000 for this to be repaired when others don't have to pay a dime for the same exact thing.

- Hopkins, MI, USA

problem #60

Mar 212016


  • 95,000 miles
"service power steering" appeared on dashboard while driving. I had noticed the car seemed to be pulling to the right but power steering was working. I then parked for awhile and when I restarted the car the warning stated "service power steering now" with also a warning stating "service advancedtrac". now when I tried to drive, the power steering was completely out. I was able to drive it home but it is not a condition to drive with on a regular basis. I looked on the internet and saw this model Milan 2010 was subject to recall for power steering failure: Ford recalls nearly 423,000 vehicles for power steering problem. Associated press "in October, the National Highway Traffic Safety Administration began investigating complaints of power-steering failures on three Ford Motor Co. Midsize car models. The probe covered 938,000 Ford Fusion and Lincoln mkz cars from the 2010 through 2012 model years, as well as the 2010 and 2011 Mercury Milan. According to a class-action lawsuit filed in June about the matter, the problem could affect more Ford models, including the compact Focus." but when I called Ford and gave my VIN they said my model wasn't covered. But again after a web search I saw numerous consumer complaints about this potentially dangerous problem on this 2010 Milan model: so if the very same problem occurred on my model that occurred on other models that were covered, I think this model year of the Milan should also be covered. I think it is notable in the la times article it said other models may be effected. So even though the 2010 Milan wasn't covered previously, common sense will prevail and it will be covered.

- Philadelphia, PA, USA

problem #59

Feb 122016


  • 117,000 miles
The contact owns a 2010 Mercury Milan. The contact stated that while driving at 30 mph, the service power steering and the service advancetrac warning lights became illuminated. Then the steering wheel became difficult to turn. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 117,000.

- Glassco, KY, USA

Read the next 20 complaints »

Not what you are looking for?