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really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
76,598 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Milan steering problems

steering problem

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2010 Mercury Milan Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #58

Jan 252016


  • 66,000 miles


Power steering light came on and immediately power steering stopped. Luckily I was in a parking lot and not on the highway.

- Apopka, FL, USA

problem #57

Oct 172014


  • 92,500 miles
Electronic power steering failed. Vehicle became difficult to steer for my daughter driving the car. She was driving on local streets. The effort for steering was increased greatly and could have led to an accident. She managed to pull over safely. There is a current recall on the 2011 Mercury Milan #15V340000 that is for the same issue. Steering gear was replaced to resolve issue.

- Elmont, NY, USA

problem #56

Jan 202016


  • 87,000 miles
Power steering failure: My power steering failed while driving and the advancetrac light came on. My wife was making a turn on city street when the failure happened. We have 87000 miles

- Lorain, OH, USA

problem #55

Jan 162016


  • 80,750 miles


I was backing out of a parking spot and when I put it in drive, the steering wheel became difficult to turn and the dashboard stated " service advance trac". after pulling over and checking everything out. I was able to drive it without power steering to a family members house. After leaving the car there for a few days, I started it up and everything seemed fine. I am concerned driving this car given that it seems to be a common problem.

- Livonia, MI, USA

problem #54

Jan 102016


  • 110,000 miles
Power steering failure: My power steering failed while driving and the engine light came on. Driving the car was difficult while I was on the highway with my daughter in the car. I contacted Ford customer service and they are aware of all the complaints, but refuse to offer any good will program or rectify the situation.. I have 115,000 miles and I was told that the warranty was only 5 yrs. /60,000. I have read several complains on the 2010 Mercury Milan premier series

- Brownstown, MI, USA

problem #53

Dec 072015


  • 68,000 miles
While attempting to make a turn in an intersection the power steering suddenly failed on the car. Vehicle was traveling at approximately 15mph at the time of the incident. Afterwards the "power steering failure" and "service advancetrac" lights were displayed. Incident nearly resulted in an accident. This is a serious safety issue. Upon investigation I have found that the same issue occurred on the 2011-2012 Mercury Milan with the same part as the problem (steering motor sensor) that resulted in a recall for those model/years. As it is the same part it should fall under this same recall, however it doesn't. this part is contained within the rack and pinion system requiring replacement of the entire system at a cost of $1800-$2000.

- Apo, AE, USA

problem #52

Nov 232015


  • 114,072 miles


The contact owns a 2010 Mercury Milan. The contact stated that while at a stop and attempting to make a left turn, the steering wheel became difficult to turn. The contact had to apply excessive force to the steering wheel in order to steer the vehicle. The "power steering assist fault" was displayed across the message board. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 114,072.

- Houston, TX, USA

problem #51

Nov 232015


  • miles
Takata recall I was coming from work my steering wheel locked up on me on 249 and fallbrook in houston Texas in motion

- Houston, TX, USA

problem #50

Nov 162015


  • 130,000 miles
"power steering assist fault" would display on my lcd screen on my car. I would normally turn it off my vehicle and turn it back on and it will work fine. Now, the warning come out everytime I start my car leaving my unable to use it. I have read hundreds of complaints on different websites. I don't know what else we need to do to have Ford issue a recall for this.

- San Antonio, TX, USA

problem #49

Oct 302015


  • 55,200 miles
As I was making a right turn at a rural intersection I lost power steering. I was going less than 20 mph, turning into a parking lot for my job. A warning light stated "service power steering system" and "service advanctrac". at the end of the day, the warning message changed to say "service power steering system now". it's going to the dealer tomorrow. There needs to be a recall on this problem.

- Bethel Park, PA, USA

problem #48

Jul 232015


  • 90,000 miles


The contact owns a 2010 Mercury Milan. While driving at approximately 45 mph, the steering wheel became difficult to turn without warning. The vehicle was restarted; however, the failure recurred on two other occasions. The vehicle was taken to the dealer where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The contact stated that the VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000. The VIN was unavailable.

- Sioux City, IA, USA

problem #47

Oct 152015


  • 100,000 miles
Went to take my car out of the parking space. Went to turn and the power steering failed! could not turn wheel left or right! at the same time this happened a warning sign popped on my dashboard saying something about power steering failure. Not impressed at all. 2010, 11 and 12 models are all having this same problem! only one they recognize at the moment having a problem is the 2011 because apparently more people need to get into a car accident or killed with the 2010 and 12 models before they recall them! I am 7 months pregnant and feel fortunate I was not on the interstate when this happened and in a parking lot! I hope the "investigation" their working on goes by quickly before anyone gets seriously hurt!

- Claremont, NH, USA

problem #46

Oct 142015


  • 108,000 miles
Was driving on freeway when the steering suddenly failed as I was changing lanes. Extremely hard to steer and almost crashed several times driving to the nearest Ford dealership. They diagnosed the issue as something related to a fault in the steering rack, and asked $6,000 to replace it, even though the car had less than 110,000 miles on it.

- Tempe, AZ, USA

problem #45

Jul 202015


  • 37,076 miles
While pulling into garage the power steering went out, all most hit the house read in news paper that Ford had a recall and fixed all the problems with the steering box blondes Ford in toledo said no recall on my cost ME1790.39 to get steering gear fixed.

- Temperance, MI, USA

problem #44

Jun 162015


  • 85,000 miles
No power steering, called dealer and they what $80 to tell me I have no power steering and might cost $1800 to repair. So many reports of this why haven't they recalled these.

- Indianapolis, IN, USA

problem #43

Sep 212015


  • 54,520 miles
When driving down the road, the steering suddenly locked up and I could no longer steer. Messages saying service advancetrac and power steering failure were displayed. I checked the fluids and everything was ok. After researching this problem online, I saw that the 2011 Milan was already under recall along with many other Ford models. The 2010 Milan needs to be added to the recall as the issue also occurs with this model. This is definitely going to be a safety issue as I do not have $2000 to get this fixed and I have no other option but to drive without power steering until the recall goes through.

- Norcross, GA, USA

problem #42

Sep 012015


  • miles
Steering does not turn. It came without warning. I turned on the car to go to work to find out it doesn't work. Can't turn left and can't turn right. It is very very hard to turn the steering wheel. It's been like this for almost a month. This is the only car I have and I'm afraid I might crash going to work all because of the steering wheel not working. I wonder if anybody has been killed (hope to god not) by this malfunction it needs to fixed asap

- Brownsville, TX, USA

problem #41

Sep 112015


  • 85,000 miles
I was driving to work and a light came on which I have not seen before as well as two console messages that read "service power steering now" and "service advancetrac." My steering became noticeably heavier as I drove and then completely lost power steering as I pulled into a parking lot. I had to stop in the middle of the parking lot and slowly with great effort I was able to angle the car into a parking spot. There were no noises. I towed the vehicle to a near by auto shop and they diagnosed a faulty electric power steering and quoted me $1750 for repair.

- Ann Arbor, MI, USA

problem #40

Sep 092015


  • 88,000 miles
While at college my son called and said the power steering went out in his car. Took it to a repair shop which referred me to a dealer since they whole steering gear system had to be replaced and the computer would have to be programmed. This is going to be between 1800-2500 repair. I found this site and it seems to be a model wide issue. I am hoping that the recall on the 2011 and 2012 will be expanded to include the 2010.

- Leavenworth, KS, USA

problem #39

Aug 292015


  • 84,000 miles
While I was backing out of my driveway on Saturday my power steering went out. There was a message saying power steering assist fault. This has happened 2 times before and when I shut the car off and turn back on the message goes away and I have power steering back. This Saturday was not the case, the warning didn't go away and the car was not drivable. I had the car towed to local Ford dealership and they told me it was the steering gear and it would cost around $1800. I've research the recalls and found a lot of complaints about this same issue. In fact the 2011 Milan has a recall for the same issue!

- Indianapolis, IN, USA

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