Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

5.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer electrical problems

electrical problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2002 Mercury Mountaineer:

Unsubscribe any time. We don't sell/share your email.

2002 Mercury Mountaineer Owner Comments

problem #2

Sep 142004

Mountaineer 6-cyl

  • Automatic transmission
  • 36,000 miles

A D V E R T I S E M E N T S

The caller said vehicle stalled without warning several times. She stated that it did start back up. She took the vehicle to the dealer three times. Dealer said they fixed it each time. She sent manufacturer a letter on the problem and other problems. Also, the caller stated that she had the ignition switch replaced, and now when she takes it out of park something pops. Dealer will not do anything else to help her with the ignition switch. The day time running lights did not stay on, the consumer heard wind noise coming from the vehicle, the cigarette lighter did not work, there was a popping noise when the consumer placed the vehicle into gear.

- Crossett, AR, USA

problem #1

May 072005

Mountaineer 4WD

  • Automatic transmission
  • miles
The vehicle's transmission slipped, jumped and made clunking noises while in park, reverse or while the consumer was driving. The vehicle was taken to the shop several times for numerous things such as the ignition switch. She took her vehicle to the shop this time and they said it was her transmission. Her vehicle only has 41000 miles. She started smelling a burning smell and that's when she took it into the shop. She has only had the vehicle 45 days and has already had all these problems.

- North Wood, OH, USA

Not what you are looking for?